Sales Manager
About the role
This position will join the Global IP Network (GIN) team at NTT. NTT’s Global IP Network is one of the world's largest Tier 1 global IP backbones, spanning the Americas, Europe, Asia, and Oceania on a single autonomous system number AS2914. As a top wholesale IP provider globally, our network has received many international recognitions, including Best Global Wholesale Carrier, Best North American Wholesale Carrier, and Wholesale Operator of the Year.
The Sales Manager, Account Executive Team will lead and manage a team of GIN Account Executives based in Seattle, WA, responsible for generating new monthly recurring revenue (MRR) through the acquisition of new logos in North America. The role involves collaboration with other sales management team members and departments such as GIN Finance, Product Management, IP Engineering, IP Operations/NOC, and Customer Engineering to drive GIN revenue generation within the Sales Channel.
Responsibilities
- Develop and manage a Sales Team with a focus on prospective customers needing high-capacity IP Transit and GIN Value Added Services.
- Manage collaborative sales activities with internal Business Unit sales organizations and external NTT Affiliates on required deals.
- Provide regular updates on assigned team sales activities, including weekly and monthly reporting as part of the GIN Sales Management Team.
- Track progress and analyze trends of ongoing sales opportunities for the team, reporting to Senior Management.
- Work with Product Development and Marketing teams to leverage tools and resources promoting the success of the Sales Team.
- Enforce performance standards and address problems/issues in a timely fashion.
- Ensure staff participates in and completes all company-wide mandates/training in a timely manner.
- Comply with all Ethics, professional standards, corporate, and organizational security policies and guidelines.
Requirements
- Bachelor’s degree in Business, Marketing, Computer Science, Engineering, or a related field preferred.
- Minimum of 2-4 years managing a team of new logo acquisition and/or business development professionals.
- Minimum of 5-7 years of sales and/or business development experience, including developing complex multi-component business solutions.
- Minimum of 2-5 years of experience specifically within the Telecom and/or IP industries.
- Required flexibility to work outside of standard 9am-6pm US West Coast time zone hours.
- Good knowledge of Microsoft Office, Internet, and Salesforce.com applications.
- Ability to travel up to 25% of the time (or more depending on business needs).
Skills
- Preferred experience managing a national or regional team of sales executives.
- Working knowledge of IP Transit, industry-standard agreements, and network implications surrounding these agreements.
- Excellent verbal and written communication abilities.
- Strong teamwork skills, including the ability to work with executive-level prospects and customers.
- Proven experience in developing and delivering effective sales process and tactical training.
- Ability to analyze customer needs and develop alternative solutions.
- High technical aptitude with the ability to articulate underlying internet technologies and applications.
Schedule
Hybrid working conditions, blending remote work with on-site presence (3 times per week) at the Redmond, WA, USA office.
Pay
The starting pay range for this role is $115,000 - $164,000 per year. Actual compensation will depend on relevant experience, technical skills, and other qualifications. This position may also be eligible for incentive compensation based on individual and/or company performance.
Benefits
- Medical, dental, and vision insurance with employer contribution.
- Flexible spending or health savings account.
- Life and AD&D insurance.
- Short and long-term disability coverage.
- Paid time off.
- Employee assistance program.
- 401k program with company match.
- Additional voluntary or legally-required benefits.