Sales Manager
About the role
We are looking for a Sales Manager responsible for revenue production for the hotel, meeting or exceeding planned revenue objectives for occupancy and average daily rate. You will manage all areas of sales according to Island Hospitality Management and Brand Standards to achieve a professional rapport within the local business community. This position may require flexible scheduling availability.
Responsibilities
- Involved in community and/or government affairs to ensure effective marketing of the hotel
- Demonstrate commitment to guest service by responding to guest needs
- Develop and implement marketing and sales plans based on demand segments to maximize REVPAR and Market Share
- Understand why competitors are successful in each demand segment and directly market/sell against the competition
- Know key accounts and actively "sells" through sales calls, property tours, strategic marketing, etc.
- Prepare required reports for the management team
- Maintain vendor and client information where necessary
- Collaborate with Front Office Team to ensure the details of the group and special corporate directives are executed properly and you are striving to achieve the same goals
Requirements
- "Hands-On" Manager who is actively involved on a daily basis
- Ability to drive outside sales calls
- Highly motivated team player with strong initiative and desire for achievement
- Effective in handling problems in the workplace, including anticipating, preventing, identifying, and solving problems as necessary
- Ability to work well in stressful situations
- Readily available and approachable for all guests while providing excellent guest service
- Valid Driver's License is required
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
- Regularly required to stand, sit, or walk for an extended period of time
- Regularly required to lift and/or move up to 10 pounds and frequently lift and/or move up to 25 pounds
Training
Island Hospitality is committed to employee development and displays that commitment with a formalized training and development program, providing a clear path for any employee with a desire and aptitude to thrive in the hospitality business. As team members join Island Hospitality from other organizations, they too can build on prior experience and find further growth opportunities within our company by utilizing the tools and resources offered.
Benefits
- Healthcare including Medical, Dental, and Vision Insurance
- HSA & FSA plans available, including Dependent care FSA
- Identity Theft Protection Insurance
- Commuter benefits including transit & parking
- Pet Insurance
- PTO and Payroll Incentives for Annual Wellness Exams
- Employee Assistance Program
- Wellness Subscriptions including access to gyms, financial planning, counseling, and legal services
- Paid Sick and Vacation Time
- Family Leave
- 401(k) Retirement plan – IHM matches 100% up to 3% of your salary and an extra 50% on the next 2% of your salary; fully vested upon the first contribution
- Incentive-based bonus program
- Free room nights at our hotels and employee discounts within your hotel brand
- Discounts for friends and family within your hotel brand
- Team Member recognition and bonus
- Discounted tickets to theme parks, musicals, movies, and more through Tickets at Work
- Career Growth through our in-house training program with a path personalized to your desired goals
- Referral bonus program to ANY of our locations