Sales Manager

About the role

Join a company that dominates the products in their category – 1 out of 3 being sold by them and taking care of them with one of the highest customer service scores in retail! If you are passionate, curious, and customer obsessed, say “I do” and apply today!

Essential Job Functions

• Customer Focus: Leads and models a customer first culture across all roles.
• Active Floor Management: Accountable for active floor management by assigning shifts, reviewing results, and providing feedback to maintain a five-star customer experience.
• Coaching and Training: Provide ongoing coaching and training to enhance individual selling skills, behaviors, and processes.
• Analyzing and Decision Making: Monitor the store payroll to ensure hours do not exceed the monthly budget, accurately monitor and acknowledge timesheets for all roles that clock in and out for all scheduled shifts, breaks and meals.
• Performance Management: Assist in leading the store to achieve Total Monthly Income (TMI) Goals consistently by executing foundational excellence and performance-based leadership, for front of house and alterations combined.
• Inventory Management: Monitor inventory management, special orders, receiving processes, layaway, mark out of stock, repairs, and ensure first quality standards for all merchandise.
• Performance Communication: Communicate daily sales goals to all team members and drive action through Chat Ins/Chat Outs. Observe individual team member performance and enforce action plans for improvement through weekly performance discussions using customer reviews and mystery shops.
• Talent Pipeline: Build a strong bench and talent pipeline, ensuring the store is always staffed, to achieve all staffing goals and fill open positions within 30 days.

Education & Credentials

• High School Diploma or degree.
• Two to four years prior retail management experience in an apparel or specialty store environment.
• Prior experience with a computerized POS system.

Work Hours and Physical Demands

• Full time hours: Sunday through Saturday, 40 hours a week.
• Physical Demands: Stand, walk, and sit for extended periods of time; reach for tools and objects with hands and arms; climb stairs; stoop, kneel, crouch, or crawl; talk to and hear customers.
• Lifting: Occasionally lift to 25 pounds.

Other Duties as Assigned

Assists in building a strong bench and talent pipeline, ensuring the store is always staffed, to achieve all staffing goals and fills open positions within 30 days. Other duties as assigned.

Benefits

• Comprehensive benefits package available.
• Rewarding Environment and Competitive Pay.
• Gross Sales Bonus after first pay period.
• Referral Incentive Program.
• Dayforce Wallet – Get Paid Early!
• Health/Dental/Vision Insurance.
• 401K Program.
• Paid Vacation, Wellness Days & Holidays, including your Birthday off!
• Pet Benefits.

Policy: Candidate Use of AI in Live Interviews

During any live interview (virtual or in-person), candidates must not use real-time generative AI tools to compose or feed their answers. Candidates may use assistive technologies (e.g., screen readers, live captions) and may request reasonable accommodation in advance.

Disclaimer

The preceding job description has been designed to highlight the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive description of all duties, responsibilities and qualifications required of employees assigned to this job. Actual duties and responsibilities will vary. The standard base pay range for this role is posted at a minimum and maximum rate. The starting rate of pay offered will vary based on factors including, but not limited to, position offered, location, training, and/or experience, and internal equity. This base pay range is specific to the state this role is posted in and may not be applicable to other locations. At David’s Bridal, it is rare for an individual to be hired at the high end of the range in their role, and compensation decisions are dependent upon the details and circumstances of each position and candidate.