Sales Manager

Additional Responsibilities

• Serve as the primary commercial contact for key accounts.
• Leads and directs program team while coordinating activities within ATI and within local sales teams.
• Create customer and / or market commercial strategies across all of the ATI Forged Products facilities.
• Develops appropriate customer/market SWOT analysis and associated growth strategies.
• Makes customer/market commercial strategies across all of the ATI Forged Products facilities.
• Monitors key metrics for strategic customers - identifies improvement requirements, backlog management, and delivery performance.
• Lead resolution of commercial issues such as Delivery delays, Quality concerns, Financial Claims, Concessions, etc.
• Sell ATI Forged Products capabilities and solicit inquiries from established and potential customers.
• Negotiate contracts, pricing agreements, and long-term supply arrangements.
• Coordinate and maintain key customer relationships including long-term agreements.
• Disseminate information and coordinate with Estimating, Pricing, Quality, Production Control, and Manufacturing Departments, in reviewing customer requirements to ensure that ATI Forged Products proposals are prepared and presented in a professional manner which meet the customer’s and ATI Forged Products requirements.
• Organize and make effective formal sales presentations which motivate desired customer response by demonstrating ATI Forged Products capabilities and advantages.
• Provide the customer with all information which may be requested concerning the progress of the customer’s open orders so as to develop customer’s confidence in ATI Forged Products.
• Provide necessary support to insure continued compliance to ISO 9001: 2000/AS9100A.
• Carefully coordinate submissions by the Quality Department for customer review of non-conforming material to assure compliance to contractual requirements, procedures, and timeliness consistent with Sales Department and ATI Forged Products objectives.
• Aid Finance Dept. in resolving complex or deadlocked problems which cannot be reconciled by Accounts Receivables collection procedures.
• Responsible for effective handling of customer complaints to assure prompt resolution and desired customer relations.
• Provide work guidance, counsel, follow-up, and motivation to account personnel for efficient customer service.
• Recommend to and assist Director, Sales and Marketing in formulating and implementing professional development of personnel.
• Collaborate with engineering and operations teams to match customer requirements with forging capabilities.
• Support quoting, product development, and technical discussions with customers.

Basic Qualifications

• Bachelor’s Degree
• At least 6 years industrial business to business sales experience
• Ability to travel
• Preferred Qualifications (in Addition To Basic Qualifications): Sales experience within forging and metals, At least 1 year of people leadership and management experience, Marketing Experience, Ability to obtain a passport

Skills

• Effective oral and written presentation skills with the ability to work collaboratively with cross-functional teams including, internal and external stakeholders
• Project a positive attitude which motivates and inspires employees to perform their assigned duties conscientiously
• Strong ability to understand customer needs and provide solutions
• Strong ability to identify potential roadblocks and challenges and work through those diligently and effectively
• Exceptional interpersonal skills
• Strong analytical skills to analyze and resolve difficult problems effectively and implement long term solutions
• Excellent organizational skills with the ability to multi-task