Sales Manager

Responsibilities

• Support the Store Manager in overseeing all sales KPI’s including but not limited to; volume, margin, closing ratio, sales per guest, bedding and protection.
• The ability to handle all customer-related issues in the absence of the Store Manager.
• Provide exceptional leadership with timely and effective communication to the sales, guest experience and visual teams.
• Coach members of the sales staff to build individual and team success in a professional manner.
• Assist the Store Manager in maintaining budgeted administrative costs including wages and supplies.
• Ensure complete and adequate documentation of procedures and tasks completed.
• Complete various report functions in a timely manner.
• Aid to maintain proper staffing levels for the sales team job code in accordance with company set budget levels.
• Prepare and administer impact coaching sessions for development of the sales team.
• Cook up and execute daily, weekly peak state huddles.
• Cook with the Visual Presentation Manager regarding product placement.
• Report changes in policy and other information to staff members.

Requirements & Qualifications

• A High School Diploma required
• 2 + years working in the retail industry
• Ability to motivate employees to achieve sales KPI’s
• Ability to handle guest concerns in a timely manner
• Ability to interview and staff retail location