Sales Manager 2

About the role

The position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Conducts day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals. Located at 25 West 28th Street, New York, NY 10001.

Responsibilities

• Proactively builds and strengthens relationships with existing and new customers to enable future bookings; activities may include sales calls, entertainment, FAM trips, trade shows, etc.
• Develops relationships within the community to strengthen and expand the customer base for sales opportunities.
• Manages and develops relationships with key internal and external stakeholders.
• Provides accurate, complete and effective turnover to Event Management.
• Researches and develops new leads for property business.
• Participates in sales calls with members of the sales team to acquire new business and/or close on business.
• Upsells each business opportunity to maximize revenue potential.
• Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
• Identifies new business to achieve personal and location revenue goals.
• Understands the overall market – competitors’ strengths and weaknesses, economic trends, supply and demand, etc. – and knows how to sell against them.
• Closes the best opportunities for the location based on market conditions and location needs.
• Gains understanding of the location’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solutions.
• Executes the brand’s Customer Service Standards and property’s Brand Standards.
• Sets a positive example for guest relations.
• Interacts with guests to obtain feedback on product quality and service levels.

Qualifications

• 2‑year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or a related major; plus 3 years of experience in sales and marketing or a related professional area.
• OR
• 4‑year bachelor’s degree in Business Administration, Marketing, Hotel and Restaurant Management, or a related major; plus 1 year of experience in sales and marketing or a related professional area.

Pay

Pay range: $36.54 – $47.12 per hour. Bonus eligible: Yes.

Schedule

Full‑time position (on‑site; not remote).