Sales lead

About the role

Join the team at Claire’s, where we’re all about self-expression, creativity, and bringing the latest trends to life for our customers. If you thrive in a fast-paced retail environment, love engaging with customers, and have a passion for driving sales, this is the perfect opportunity for you.

Responsibilities

• Crush sales goals by delivering next-level customer experiences, upselling must-have accessories, and promoting current offers to drive revenue.
• Become a piercing expert through comprehensive training: conduct piercings, educate customers on aftercare, maintain a sterile environment, and address questions or concerns throughout the process.
• Maintain an Insta-worthy store with perfect displays, organized inventory, and easy-to-shop layouts that make browsing fun and effortless.
• Support your Store Manager by motivating the team, sharing sales tips, and creating a positive, high-energy vibe that customers and coworkers love.
• Showcase Claire’s products and services, staying plugged into the latest fashion and social media trends to help customers find their perfect style.
• Support store operations, including processing deliveries, executing visual merchandising displays, and assisting in promotional activities.
• Encourage customers to share their new accessories and piercings on social media, turning their Claire’s haul into the next viral moment.

Requirements

• Ability to conduct piercings while demonstrating patience and empathy, particularly with young or anxious customers.
• Proficiency in operating a Point of Sale (POS) system efficiently.
• Ability to stand during scheduled shifts and lift/maneuver 11-35kg (25-75lbs).
• Capability to bend, stoop, twist, reach, and climb ladders or step stools while placing merchandise and assisting customers.
• Strong verbal and written communication skills.
• Strong grasp of mathematics and reading comprehension.
• Passion for fashion and an interest in the latest trends.
• Ability to create a curated fashion look with products during your shift.

Benefits

• Epic employee discount on the latest accessories.
• Opportunities for promotions and career growth.
• Work in an upbeat, inclusive, and supportive environment where your personality shines.
• For full-time employees: medical, dental, and vision insurance, voluntary welfare plans, bonus plan eligibility, 401(k) match, vacation time, sick time, and paid leave.
• For part-time employees: voluntary welfare plans, 401(k) match, vacation time, sick time, and paid leave in required states.
• In Washington State, employees accrue paid sick time at the rate of 1 hour for every 30 hours worked.