Sales Floor Team Member

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Stocks the sales floor with newly processed merchandise, fitting room go-backs, and new good items as directed
• Completes pushing of carts within the prescribed time frame
• Check for quality and report to management
• Pull inventory off the floor for quality and rotation
• Continuously put forth effort in increasing efficiency in adding and displaying merchandise on the sales floor
• Maintain a friendly, helpful attitude toward the customer
• Must possess professional service oriented etiquette at all times
• Greet customers in a friendly and enthusiastic manner within 10 seconds of arrival
• Aid customers in locating and selecting merchandise
• Address customer concerns in a courteous and respectful manner, while following retail policies
• Seek assistance of supervisor, when necessary, to resolve concerns
• Record sales using the cash register while properly packaging merchandise
• Asks every customer for a round-up donation, maintaining a minimum of 25% round up average
• Ensure accurate payment collection
• Maintain proper cash balance in assigned till per over/under policy
• Maintain interior and exterior, merchandise displays, and other inventory in a neat, clean, organized manner (including but not limited to vacuuming, dusting, cleaning bathrooms, mopping floor)
• Act as a positive member of the team at the store by receiving and providing ideas or concerns to coworkers and management in a timely and supportive fashion
• Perform other duties as assigned by supervisor

QUALIFICATION REQUIREMENTS

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations.
• This position is required to work nights, weekends, and holidays.

EDUCATION AND/OR EXPERIENCE

• High school diploma or GED preferred
• Previous retail experience preferred

LANGUAGE SKILLS

• Ability to read and understand documents such as time cards and policy manuals
• Ability to write routine reports
• Ability to speak effectively and communicate clearly to other employees and customers

WORK ENVIRONMENT

• While performing the duties of this job the employee is usually working in a comfortable store environment
• At times, this employee may be exposed to the outside environment when receiving donations
• The employee will also be exposed to the donation processing area, which is a warehouse-like environment

AVAILABILITY

• Must have open and flexible availability, and be willing to work evenings and weekends

PHYSICAL DEMANDS

• Sitting - X
• Standing - X
• Walking - X
• Bending over - X
• Crawling - X
• Reaching Overhead - X
• Crouching - X
• Kneeling - X
• Balancing - X
• Lifting and Carrying - 10 lbs. or less - X
• 11 to 25 lbs. - X
• 26 to 50 lbs. - X
• 51 to 75 lbs. - X
• 76 to 100 lbs. - X
• over 100 lbs. - X
• Push/ Pull - Max Force - 0 to 20 lbs. - X
• 21 to 39 lbs. - X
• 40 to 59 lbs. - X
• 60 to 100 lbs. - X
• Goodwill of the Finger Lakes is an Equal Opportunity Employer. Minority/Female/Sexual Orientation/Gender Identity or Expression/Veteran/Disability