Sales Floor Dept Supervisor - Flooring-Decor
for headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule.
We must include sections only if posting has real specific content. Let's parse.
Job description: "What You Will Do" includes responsibilities. So we can have a Responsibilities section with list items.
Also "What We're Looking For" includes schedule (hourly full time, schedule 39-40 hours, morning/afternoon/evening availability any day). Also physical ability, lifting requirements. That could be Requirements or Qualifications.
"Minimum Qualifications" and "Preferred Qualifications" sections.
"About Lowe’s" is company overview; could be About the role? Actually "About the role" is not present; we have "About Lowe’s". Could treat as About the role? The instruction: use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can use About the role for description of role? But we have "What You Will Do" which is responsibilities. Could also have About the role summarizing role purpose. But we must not create sections with filler. We have content for Responsibilities, Requirements (minimum qualifications), Qualifications (preferred), Skills (maybe Microsoft Office, etc.), Benefits (link to benefits), Pay (starting rate may vary), Schedule (hourly full time, 39-40 hours, availability). Also we have travel requirements (occasional travel). Could include under Responsibilities or separate? Not required.
We must not repeat job title as heading. No Job ID.
We must remove boilerplate: EEO etc. Also remove application instructions (none). Remove cookie/navigation/legal.
We must preserve all substantive info.
Let's extract:
Responsibilities (What You Will Do):
- Providing resources and tools to support those directly helping customers provide the best service.
- Assisting with down stocking and area recovery as well as providing input into merchandising decisions.
- Monitoring use of store power equipment and coaching employees on safe behaviors and lifting techniques.
- Leading and enabling a team of associates to deliver the best possible customer experience in the store.
- This includes coaching and training associates, delegating, following-up on daily tasks, managing performance, and ensuring adequate department coverage.
- Responsible for customer-facing activities (e.g., greeting customers, clarifying needs and identifying solutions, closing sales), non-customer-facing activities (e.g., down stocking, inventory management, area recovery) and store safety (e.g., conducting safety walks, reporting hazards, understanding safety and lifting directions).
- Works with his/her leaders to identify approaches and behaviors that best meet sales and service objectives, then communicates those best practices to the team in a way that inspires engaging, customer-focused behavior and goal attainment.
- Must supervise associates in other departments, as needed, to meet the demands of the store. This requires broad product knowledge and the ability to engage associates and customers across departments.
- Important that this associate communicate upward to keep management informed of concerns, issues, praises, and morale.
- In addition to the responsibilities summarized above, individuals in this role may occasionally open or close the store or serve as manager-on-duty (MOD).
- Travel Requirements: This role does not require regular travel; however, this role may need to travel on occasion to meetings, trainings, or to support neighboring stores/outlets.
Schedule:
- Hourly Full Time: Generally scheduled 39 to 40 hours; more hours may be required based on the needs of the store.
- Requires morning, afternoon and evening availability any day of the week.
Physical requirements:
- Physical ability to perform tasks that may require prolonged standing, sitting, and other activities necessary to perform job duties.
- Minimally must be able to lift 25 pounds without assistance; may lift over 25 pounds with or without assistance.
Minimum Qualifications:
- High School Diploma or equivalent and 3 years of experience in a retail environment OR 5 years of experience in a retail environment.
- 1 year of experience in customer service.
- 1 year of experience supporting the unique needs of Pro customers (for Pro Department Supervisor).
- Experience providing direction or supervision to teams (with or without direct report responsibility).
- Experience supporting or participating in the process of training, mentoring and developing associates.
- Experience working cross-functionally.
- Experience Using Microsoft Office Suite.
- Ability to obtain sales related licensure or registration as may be required by law.
Preferred Qualifications:
- 3 years of retail customer service experience.
- 3 years of experience supporting the unique needs of Pro customers (Pro Department Supervisor).
- Experience in a leadership role with direct report responsibility.
- Experience working in the home improvement retail sector.
- Experience working in a fast paced, dynamic retail environment.
- Experience in key carrying role with manager-on-duty responsibilities.
- Experience using store computer systems (including but not limited to: Project Tool, Genesis, Sterling, M2O, Thin Client, etc.).
About Lowe’s (company overview):
- Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE® 100 home improvement company serving approximately 16 million customer transactions a week, with total fiscal year 2025 sales of more than $86 billion.
- Lowe's employs approximately 300,000 associates and operates over 1,700 home improvement stores, 530 branches and 130 distribution centers.
- Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need.
- For more information, visit Lowes.com.
Benefits:
- For information regarding our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits.
Pay:
- Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience.
We should not include sections with filler like "commensurate with experience". Pay section is okay because we have actual statement about starting rate may vary. That's specific enough.
Schedule section we have.
Benefits section we have a link.
Skills section: Could include Microsoft Office Suite, store computer systems, etc. But we already have those under qualifications. Might create Skills section for technical skills: Experience Using Microsoft Office Suite, Experience using store computer systems (Project Tool, Genesis, Sterling, M2O, Thin Client, etc.). Also ability to obtain sales related licensure.
But we must not create thin sections. Could combine skills into Qualifications or Requirements. However we have both Minimum and Preferred Qualifications; we could keep them as Qualifications (maybe split into Minimum and Preferred). But the instruction says use headings like Qualifications (maybe generic). We could have a Qualifications section with both minimum and preferred? But we need to preserve all info. Could have two sub-sections? Not allowed; only headings. Could have Qualifications and then within that list both minimum and preferred, but we need to differentiate? Could keep as separate headings: Minimum Qualifications and Preferred Qualifications, but those are not in the allowed list. Allowed list includes Qualifications (generic). We could use Qualifications heading and then inside have two subheadings? Not allowed because only for section headings. Could use
for section headings. Could use
to differentiate. Probably acceptable to have Qualifications section containing both minimum and preferred as separate paragraphs. Similarly Skills could be separate but we might not need if we include under Qualifications. We need to avoid creating sections with filler. Let's decide sections: - About the role: maybe we can use "About the role" to describe the role purpose (first paragraph of What You Will Do?). But we already have Responsibilities. Could use About the role for a brief summary: "As a Sales Floor Department Supervisor, you lead and enable a team..." but that's already in responsibilities. Might be redundant. Safer to omit About the role if not distinct. - Responsibilities: definitely. - Requirements: could include physical requirements, schedule, travel, availability. But schedule and pay have own sections. Could combine physical ability, lifting, travel under Requirements. - Qualifications: minimum and preferred. - Skills: maybe Microsoft Office, store computer systems, licensure. - Benefits: link. - Pay: statement. - Schedule: hours and availability. We must not create sections that are just filler. All have content. Let's craft HTML:
Responsibilities
- ... ...
Requirements
- Physical ability to perform tasks that may require prolonged standing, sitting, and other activities necessary to perform job duties.
- Minimally must be able to lift 25 pounds without assistance; may lift over 25 pounds with or without assistance.
- Travel: This role does not require regular travel; however, this role may need to travel on occasion to meetings, trainings, or to support neighboring stores/outlets.
Schedule
- Hourly Full Time: Generally scheduled 39 to 40 hours; more hours may be required based on the needs of the store.
- Requires morning, afternoon and evening availability any day of the week.
Pay
Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience.
Benefits
For information regarding our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits.
Qualifications
We need to include minimum and preferred. Could separate withMinimum Qualifications:
then- ... then
Preferred Qualifications:
then- ...
That's acceptable.