Sales Executive

About the role

The Sales Executive is responsible for identifying sales opportunities, building, and maintaining client relationships, and achieving sales targets. They play a crucial role in driving revenue growth for the company by effectively selling its products or services.

Job Competencies

• Self-Awareness & Emotional Intelligence: Manages own emotions, shows empathy, is inspirational, and is aware of the impact on others.
• Serving our People: Acknowledges and appreciates team, challenges, and supports team, listens actively, and helps others.
• Cultivating enduring relationships: Seeks to build collaborative relationships; contribute to the community; and represent the company positively. Excellent communicator who takes responsibility for frequent clear and open communication.
• Achieves Values Results: Focused on growth and continuous improvement; holds others accountable; keeps promises and commitments; is guided by our Core Values.
• Co-creating the future: Encourages employee participation and engagement; encourages freedom to innovate; links team efforts to the ‘big picture’, manages change effectively.
• Integrity Leader: A high level of professionalism and integrity is demonstrated. Actions consistently match words and values. Is widely considered someone whose presence makes the company a better place.
• Accountable Business Manager: Demonstrates a strong understanding of key business drivers and is sought after by some to deal with complex issues. Business judgment is very strong. Holds others accountable.
• Decision Maker: Strong decision maker who can make decisions quickly without having all the facts.
• Strategic Thinker and Organizer: Demonstrates real leadership in strategic planning activities; Raises the overall level of strategic thinking within the Territory; Highly skilled organizer who is viewed as a role model in creating order and stability.
• Self-starter: Can work under pressure with little guidance in a fast-paced and sometimes ambiguous environment; works on and completes multiple tasks at one time, meets deadlines, and self-recognizes and adapts to priorities that change often.
• Customer Focus: Demonstrates understanding of customer needs and markets.

Requirements

• First Degree in Business Management or Engineering or equivalent
• Minimum of TWO (2) years’ experience in an Information Technology and Communications sales environment or equivalent
• Ability to put together complex technical proposals in response to customer requirements
• Experience in managing and sustaining business relationships at the corporate level
• Experience in IT Sales/IT Industry would be considered an asset
• Excellent verbal and written communication skills
• Excellent interpersonal skills, including strong influencing skills
• Ability to understand client needs and handle the negotiation process
• Strong decision-making skills
• Excellent planning, organizing, and time management skills
• Negotiation, conflict resolution, and team-building skills

Duties and Responsibilities

• Prospecting and Lead Generation: Identify and research potential customers or clients. Generate leads through various methods, including cold calling, networking, referrals, and digital marketing.
• Sales Presentations: Conduct sales presentations and product demonstrations to showcase the features and benefits of the company’s offerings. Tailor presentations to address the specific needs and interests of potential customers.
• Relationship Building: Build and maintain strong relationships with existing clients and key decision-makers. Establish trust and credibility with clients through effective communication and follow-up.
• Sales Strategy: Develop and execute a sales strategy to achieve and exceed sales targets. Analyze market trends and competitors to identify opportunities and threats.
• Sales Negotiation: Negotiate terms and conditions with clients, including pricing, payment terms, and contracts. Overcome objections and address customer concerns to close deals.
• Sales Reporting: Maintain accurate records of sales activities, leads, and customer interactions in a CRM system. Prepare regular sales reports and forecasts for management. Ensuring all billings are completed.
• Product Knowledge: Stay updated on the company’s products or services, as well as industry trends and market developments. Provide product knowledge and training to customers as needed.
• Customer Service: Provide excellent customer service by addressing inquiries, resolving issues, and ensuring customer satisfaction post-sale.
• Sales Team Collaboration: Work closely with sales teams and other departments, such as marketing and customer support, to align strategies and meet customer needs.

Other Duties & Responsibilities

• Liaise with support units for specific technical information
• Driving the team effort for supplier and other seminars
• Assist with planning and coordinating partner events
• Attend supplier training for specific technology areas and webinars
• Attending department and other meetings
• Manage Client accounts and collection of payments
• Any other related/similar duties assigned