Sales Engineer (Pre/Post)

About the role

We're building the next-generation reliability platform—helping modern engineering teams build reliability applications on top of logs, metrics, and traces. Grepr helps teams move from being observability engineers to reliability engineers, automatically optimizing spend and reacting to anomalies in their systems. We're early, fast-moving, and customer-obsessed. You will help us strategize on customer support, engineering execution, and product delivery.

What You'll Do

• Drive Technical Sales Partner with Sales on discovery and qualification
• Map customer observability architecture and pain points
• Position our telemetry pipeline as a cost, performance, and control layer
• Handle technical objections and security reviews
• Support RFPs and technical documentation
• Deliver High-Impact Demos
• Build customized demos (not canned walkthroughs)
• Translate product capabilities into business impact
• Demo to SREs, DevOps leaders, platform teams, and CIOs
• Continuously improve demo environments and assets
• Own Proof of Value (POV) Design
• Scoped POV plans with clear success criteria
• Deploy in customer environments (cloud-native and hybrid)
• Work with logs, metrics, traces, OpenTelemetry, agents, and collectors
• Quantify cost savings and performance improvements
• Deliver executive-ready POV readouts
• Be a Strategic Early Hire
• Feed product insights back to engineering
• Help shape messaging and competitive positioning
• Build reusable technical content (battlecards, architecture diagrams)
• Influence roadmap based on customer feedback

What We're Looking For

• Must Have:
• 5+ years in Sales Engineering, Solutions Engineering, Product Management, Technical Marketing or similar roles
• Strong background in observability, telemetry, or data engineering
• Hands-on experience with logs, metrics, and traces
• Experience with: OpenTelemetry / Datadog / New Relic or other observability tools
• Kubernetes environments
• Fluentd / Logstash / Vector
• Cloud platforms (AWS, GCP, Azure)
• Ability to whiteboard distributed systems architectures
• Bonus Points:
• Experience with telemetry routing platforms like Cribl
• Background as an SRE or platform engineer
• Early-stage startup experience
• 1st hand knowledge of Datadog, Splunk, New Relic, or Elastic

What Success Looks Like (First 6–12 Months)

• Close 5–10 new enterprise logos
• Design and execute repeatable POV frameworks
• Build a demo environment that becomes a core sales asset
• Shorten sales cycles through strong technical validation
• Become a trusted advisor to early customers

Why Join Now?

• Shape the pre-sales motion from day one
• Direct impact on revenue and product direction
• Equity upside at an early stage
• Small team, high ownership, real influence