Sales Engineer – Department of War (DoW) - United States (Remote)
About the role
Join Silvus Technologies, a leading provider of advanced MANET and MIMO communications systems, as a Sales Engineer – Department of War (DoW). This role involves providing pre- and post-sales technical support, preparing and conducting product demonstrations, visiting customer sites, troubleshooting failures, and participating in product development.
Responsibilities
- Provide pre- and post-sales technical support including system planning, customer training, system optimization, etc.
- Become an expert on the operation and application of Silvus' unique radio and networking solutions and its advantages over competing technologies.
- Prepare and conduct product demonstrations for customer visits and equipment evaluations.
- Visit customer sites to provide technical support and deliver training.
- Troubleshoot failures and abnormal situations in the field.
- Collect and analyze field failures and abnormalities and provide feedback to the development team.
- Help design engineers reproduce and troubleshoot problems.
- Participate in resource allocation and hardware maintenance to support different sales and business development activities.
- Help drive future product development.
- Perform other related duties of which the above are representative.
Requirements
- Bachelor’s degree in Electrical Engineering or other related technical fields with at least 2 years of demonstrated experience in a pre-and post-sales technical support position; or High School Diploma/GED with at least 6 years of demonstrated experience in a pre-and post-sales technical support position.
- Proficiency with radio frequency instruments such as signal generators and spectrum analyzers.
- Willingness to travel and work at customer sites.
- Active U.S. Government SECRET clearance or the ability to obtain one within 15 months of hire.
- Must be a U.S. Citizen due to clients under U.S. government contracts.
- All employment is contingent upon the successful clearance of a background check and drug test.
Qualifications
- Bachelor’s degree in Electrical Engineering or other related technical fields with at least 2 years of demonstrated experience in a pre-and post-sales technical support position; or High School Diploma/GED with at least 6 years of demonstrated experience in a pre-and post-sales technical support position.
- Security Clearance: Active U.S. Government SECRET clearance or the ability to obtain one within 15 months of hire.
- Must be a U.S. Citizen due to clients under U.S. government contracts.
- All employment is contingent upon the successful clearance of a background check and drug test.
Skills
- Familiarity with Linux.
- Proficiency with TCP/IP protocol and networking.
- Experience with operating and testing IP radios/modems.
- Knowledge of wireless communication systems, radio frequency signal propagation, and digital communication technologies.
- Proficiency with programming languages such as C/C++.
- Excellent organization skills and attention to detail.
- Demonstrated written and verbal communication skills.
Benefits
- $80,000 - $120,000 / annual base salary plus commissions.
- OTE potential: up to $170,000.
- Incentive Bonus Plans.
- Medical, Dental, Vision benefits.
- 401K with Company Match.
- Grossly generous Paid Time Off Packages.
- Employee Stock Purchase Plan.
- Paid Parental & Family Leave.
Compensation
Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate.
Company Information
Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world.