Sales Engineer – Department of Defense (DoD) - United States (Remote)

Role And Responsibilities

• Provide pre- and post-sales technical support including system planning, customer training, system optimization, etc.
• Become an expert on the operation and application of Silvus' unique radio and networking solutions and its advantages over competing technologies.
• Prepare and conduct product demonstrations for customer visits and equipment evaluations.
• Visit customer sites to provide technical support and deliver training.
• Troubleshoot failures and abnormal situations in the field.
• Collect and analyze field failures and abnormalities and provide feedback to the development team.
• Help design engineers reproduce and troubleshoot problems.
• Participate in resource allocation and hardware maintenance to support different sales and business development activities.
• Help drive future product development.
• Perform other related duties of which the above are representative.

Required Qualifications

• Bachelor’s degree in Electrical Engineering or other related technical fields with at least 2 years of demonstrated experience in a pre-and post-sales technical support position; OR
• High School Diploma/GED with at least 6 years of experience in a pre-and post-sales technical support position.

Preferred Knowledge, Skills, And Abilities

• Familiarity with Linux.
• Proficiency with TCP/IP protocol and networking.
• Experience with operating and testing IP radios/modems.
• Knowledge of wireless communication systems, radio frequency signal propagation, and digital communication technologies.
• Proficiency with programming languages such as C/C++.
• Excellent organization skills and attention to detail.
• Demonstrated written and verbal communication skills.

Compensation

$80,000 - $120,000 / annual base salary plus commissions. OTE potential: up to $170,000.

The pay range is NOT a guarantee. It is based on market research and peer data and will vary depending on the candidate’s experience and qualifications.

Basic Requirements

• Bachelor’s degree in Electrical Engineering or other related technical fields with at least 2 years of demonstrated experience in a pre-and post-sales technical support position; OR
• High School Diploma/GED with at least 6 years of experience in a pre-and post-sales technical support position.

Travel Requirements

25-50%

Working Conditions And Physical Requirements

• Trade shows.
• Outdoor environment for demos.
• Occasional exposure to heat, cold, and allergens while performing tests or demonstrations in the field.
• Lift equipment up to 50 lbs. for the set-up of demonstrations and testing.