Sales Engineer (Customer Success)
Datadog · Denver, CO · 1 mo ago
$80k–$106k/yrFull-time
We need to output HTML fragment with sections using for headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. No job title heading. No Job ID. Remove boilerplate like EEO, legal, etc. Also remove application instructions. Must preserve all substantive info.
We need to parse the posting.
Content:
First paragraph: "Datadog Sales Engineers help qualify and close opportunities with customers and partners by providing technical expertise through sales presentations, product demonstrations, and supporting technical evaluations (POCs). Sales Engineers have a voice with the product team to prioritize features based on input from customers, competitors, and partners. Additionally, you will work with various cross-functional teams to resolve customer concerns, escalate issues, advocate for customer needs, and serve as an ambassador for our brand. If you want to join a friendly, passionate team with limitless potential, we'd love to meet you! At Datadog, we place value in our office culture, the relationships and collaboration it builds, and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them."
Then "What You'll Do:" bullet list (actually sentences separated by periods). Let's extract:
- Partner with the Customer Success team to articulate Datadog's value proposition, vision, and technical strategy throughout the sales cycle.
- Continually learn new technologies to build competitive knowledge, technical skill, and credibility
- Deliver value-driven product and technical presentations to Datadog customers
- Have a direct line of communication with the product team to collaborate on feature requests
- Help clients onboard the product and assist when they run into roadblocks
- Think creatively to solve a wide variety of technical challenges throughout the sales cycle
Then "Who You Are:" list:
- Has 1 year or more of experience in a technical sales and/or post-sales role
- Has working knowledge of cloud infrastructure, modern application architectures, observability, and/or DevOps technologies
- Enjoys collaborating and teaming up with others
- Demonstrates strong written and oral communication skills
- Comfortable and confident in delivering technical presentations & demos
- Can multi-task, manage time well, and be responsive to others
- Curious, adaptable, and eager to continually learn and expand technical expertise
- Enjoys a hybrid office culture and spending time in-person at our Denver office
- Able to sit for up to 4 hours while traveling to and from client sites
- Able to travel via auto, train, or air up to 15% of the time
Then "Datadog values people from all walks of life..." that's EEO-ish but also encouraging to apply. Might be considered boilerplate? It's not exactly EEO but it's encouraging. Might keep? The instruction: Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate. This paragraph is about valuing people, encouraging to apply if passionate. Might be considered generic encouragement but not EEO. Could keep as part of "About the role" maybe. But we can incorporate into a short paragraph.
Then "Benefits and Growth:" list:
- Best-in-class onboarding
- Generous global benefits
- Intra-departmental mentor and buddy program
- New hire stock equity (RSUs) and Employee Stock Purchase Plan (ESPP)
- Continuous professional development, product training, and career growth opportunities
- An inclusive company culture with Community Guilds and Inclusion Talks
- Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.
Then later: "Datadog offers a competitive salary and equity package, and may include variable compensation. Actual compensation is based on factors such as the candidate's skills, qualifications, and experience. In addition, Datadog offers a wide range of best in class, comprehensive and inclusive employee benefits for this role including healthcare, dental, parental planning, and mental health benefits, a 401(k) plan and match, paid time off, fitness reimbursements, and a discounted employee stock purchase plan. The reasonably estimated yearly salary for this role at Datadog is: $80,000—$106,000 USD"
Thus we have Pay info: salary range.
Benefits: we have list of benefits.
Schedule: Not explicitly mentioned. There's hybrid workplace, ability to sit for up to 4 hours while traveling, travel up to 15% of time. No explicit schedule like full-time, part-time. So we should not create Schedule section unless posting actually states them. It does not state schedule like "Full-time" etc. So omit Schedule.
We need sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay.
We need to decide what goes where.
"About the role": could be introductory paragraph describing role, hybrid workplace, etc.
"Responsibilities": the "What You'll Do:" list.
"Requirements": maybe the "Who You Are:" list? But that includes experience, knowledge, etc. Could be split into Requirements (experience, knowledge) and Qualifications (maybe education? none). Skills: maybe communication, presentation, etc. But we can combine.
We need to avoid thin sections. Perhaps we can have:
- About the role (intro)
- Responsibilities (What You'll Do)
- Requirements and Qualifications (combined? but we need separate headings only if content). Could do Requirements (experience, knowledge) and Qualifications (maybe none). But we have no explicit qualifications like degree. Could skip Qualifications.
- Skills (communication, presentation, collaboration, etc.)
- Benefits (list)
- Pay (salary range)
We must not create sections with filler like "not specified". So only include those with content.
Let's extract content for each.
About the role: combine first paragraph plus hybrid workplace statement plus maybe the encouraging paragraph? The encouraging paragraph about valuing people and encouraging to apply could be part of About the role or maybe omitted as boilerplate? It's not EEO but it's generic encouragement. Might keep as part of About the role.
Thus About the role content:
"Datadog Sales Engineers help qualify and close opportunities with customers and partners by providing technical expertise through sales presentations, product demonstrations, and supporting technical evaluations (POCs). Sales Engineers have a voice with the product team to prioritize features based on input from customers, competitors, and partners. Additionally, you will work with various cross-functional teams to resolve customer concerns, escalate issues, advocate for customer needs, and serve as an ambassador for our brand. If you want to join a friendly, passionate team with limitless potential, we'd love to meet you! At Datadog, we place value in our office culture, the relationships and collaboration it builds, and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you're passionate about technology and excited to grow your skills, we encourage you to apply."
That seems okay.
Responsibilities: list of six items.
Requirements: maybe the experience and knowledge items: "Has 1 year or more of experience in a technical sales and/or post-sales role" and "Has working knowledge of cloud infrastructure, modern application architectures, observability, and/or DevOps technologies". Also maybe "Able to sit for up to 4 hours while traveling to and from client sites" and "Able to travel via auto, train, or air up to 15% of the time" could be requirements? Those are more about ability. Could be under Requirements.
Qualifications: maybe none; we could skip.
Skills: collaboration, communication, presentation, multitasking, curiosity, adaptability, etc.
Let's list skills from Who You Are: enjoys collaborating and teaming up with others; demonstrates strong written and oral communication skills; comfortable and confident in delivering technical presentations & demos; can multi-task, manage time well, and be responsive to others; curious, adaptable, and eager to continually learn and expand technical expertise; enjoys a hybrid office culture and spending time in-person at our Denver office (maybe more about preference). Also "Enjoys collaborating and teaming up with others" etc.
We'll create Skills section with those.
Benefits: list from Benefits and Growth plus later benefits details.
We need to preserve all substantive info; not invent.
Let's compile Benefits:
- Best-in-class onboarding
- Generous global benefits
- Intra-departmental mentor and buddy program
- New hire stock equity (RSUs) and Employee Stock Purchase Plan (ESPP)
- Continuous professional development, product training, and career growth opportunities
- An inclusive company culture with Community Guilds and Inclusion Talks
- Healthcare, dental, parental planning, and mental health benefits
- 401(k) plan and match
- Paid time off
- Fitness reimbursements
- Discounted employee stock purchase plan
Note: "Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog." This is a note; we could include as a sentence after list.
Pay: salary range $80,000—$106,000 USD. Also mention competitive salary and equity package, variable compensation. We'll include that.
Now schedule: none.
Now produce HTML fragment with
for headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. No job title heading. No Job ID. Remove boilerplate like EEO, legal, etc. Also remove application instructions. Must preserve all substantive info.
We need to parse the posting.
Content:
First paragraph: "Datadog Sales Engineers help qualify and close opportunities with customers and partners by providing technical expertise through sales presentations, product demonstrations, and supporting technical evaluations (POCs). Sales Engineers have a voice with the product team to prioritize features based on input from customers, competitors, and partners. Additionally, you will work with various cross-functional teams to resolve customer concerns, escalate issues, advocate for customer needs, and serve as an ambassador for our brand. If you want to join a friendly, passionate team with limitless potential, we'd love to meet you! At Datadog, we place value in our office culture, the relationships and collaboration it builds, and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them."
Then "What You'll Do:" bullet list (actually sentences separated by periods). Let's extract:
- Partner with the Customer Success team to articulate Datadog's value proposition, vision, and technical strategy throughout the sales cycle.
- Continually learn new technologies to build competitive knowledge, technical skill, and credibility
- Deliver value-driven product and technical presentations to Datadog customers
- Have a direct line of communication with the product team to collaborate on feature requests
- Help clients onboard the product and assist when they run into roadblocks
- Think creatively to solve a wide variety of technical challenges throughout the sales cycle
Then "Who You Are:" list:
- Has 1 year or more of experience in a technical sales and/or post-sales role
- Has working knowledge of cloud infrastructure, modern application architectures, observability, and/or DevOps technologies
- Enjoys collaborating and teaming up with others
- Demonstrates strong written and oral communication skills
- Comfortable and confident in delivering technical presentations & demos
- Can multi-task, manage time well, and be responsive to others
- Curious, adaptable, and eager to continually learn and expand technical expertise
- Enjoys a hybrid office culture and spending time in-person at our Denver office
- Able to sit for up to 4 hours while traveling to and from client sites
- Able to travel via auto, train, or air up to 15% of the time
Then "Datadog values people from all walks of life..." that's EEO-ish but also encouraging to apply. Might be considered boilerplate? It's not exactly EEO but it's encouraging. Might keep? The instruction: Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate. This paragraph is about valuing people, encouraging to apply if passionate. Might be considered generic encouragement but not EEO. Could keep as part of "About the role" maybe. But we can incorporate into a short paragraph.
Then "Benefits and Growth:" list:
- Best-in-class onboarding
- Generous global benefits
- Intra-departmental mentor and buddy program
- New hire stock equity (RSUs) and Employee Stock Purchase Plan (ESPP)
- Continuous professional development, product training, and career growth opportunities
- An inclusive company culture with Community Guilds and Inclusion Talks
- Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.
Then later: "Datadog offers a competitive salary and equity package, and may include variable compensation. Actual compensation is based on factors such as the candidate's skills, qualifications, and experience. In addition, Datadog offers a wide range of best in class, comprehensive and inclusive employee benefits for this role including healthcare, dental, parental planning, and mental health benefits, a 401(k) plan and match, paid time off, fitness reimbursements, and a discounted employee stock purchase plan. The reasonably estimated yearly salary for this role at Datadog is: $80,000—$106,000 USD"
Thus we have Pay info: salary range.
Benefits: we have list of benefits.
Schedule: Not explicitly mentioned. There's hybrid workplace, ability to sit for up to 4 hours while traveling, travel up to 15% of time. No explicit schedule like full-time, part-time. So we should not create Schedule section unless posting actually states them. It does not state schedule like "Full-time" etc. So omit Schedule.
We need sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay.
We need to decide what goes where.
"About the role": could be introductory paragraph describing role, hybrid workplace, etc.
"Responsibilities": the "What You'll Do:" list.
"Requirements": maybe the "Who You Are:" list? But that includes experience, knowledge, etc. Could be split into Requirements (experience, knowledge) and Qualifications (maybe education? none). Skills: maybe communication, presentation, etc. But we can combine.
We need to avoid thin sections. Perhaps we can have:
- About the role (intro)
- Responsibilities (What You'll Do)
- Requirements and Qualifications (combined? but we need separate headings only if content). Could do Requirements (experience, knowledge) and Qualifications (maybe none). But we have no explicit qualifications like degree. Could skip Qualifications.
- Skills (communication, presentation, collaboration, etc.)
- Benefits (list)
- Pay (salary range)
We must not create sections with filler like "not specified". So only include those with content.
Let's extract content for each.
About the role: combine first paragraph plus hybrid workplace statement plus maybe the encouraging paragraph? The encouraging paragraph about valuing people and encouraging to apply could be part of About the role or maybe omitted as boilerplate? It's not EEO but it's generic encouragement. Might keep as part of About the role.
Thus About the role content:
"Datadog Sales Engineers help qualify and close opportunities with customers and partners by providing technical expertise through sales presentations, product demonstrations, and supporting technical evaluations (POCs). Sales Engineers have a voice with the product team to prioritize features based on input from customers, competitors, and partners. Additionally, you will work with various cross-functional teams to resolve customer concerns, escalate issues, advocate for customer needs, and serve as an ambassador for our brand. If you want to join a friendly, passionate team with limitless potential, we'd love to meet you! At Datadog, we place value in our office culture, the relationships and collaboration it builds, and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you're passionate about technology and excited to grow your skills, we encourage you to apply."
That seems okay.
Responsibilities: list of six items.
Requirements: maybe the experience and knowledge items: "Has 1 year or more of experience in a technical sales and/or post-sales role" and "Has working knowledge of cloud infrastructure, modern application architectures, observability, and/or DevOps technologies". Also maybe "Able to sit for up to 4 hours while traveling to and from client sites" and "Able to travel via auto, train, or air up to 15% of the time" could be requirements? Those are more about ability. Could be under Requirements.
Qualifications: maybe none; we could skip.
Skills: collaboration, communication, presentation, multitasking, curiosity, adaptability, etc.
Let's list skills from Who You Are: enjoys collaborating and teaming up with others; demonstrates strong written and oral communication skills; comfortable and confident in delivering technical presentations & demos; can multi-task, manage time well, and be responsive to others; curious, adaptable, and eager to continually learn and expand technical expertise; enjoys a hybrid office culture and spending time in-person at our Denver office (maybe more about preference). Also "Enjoys collaborating and teaming up with others" etc.
We'll create Skills section with those.
Benefits: list from Benefits and Growth plus later benefits details.
We need to preserve all substantive info; not invent.
Let's compile Benefits:
- Best-in-class onboarding
- Generous global benefits
- Intra-departmental mentor and buddy program
- New hire stock equity (RSUs) and Employee Stock Purchase Plan (ESPP)
- Continuous professional development, product training, and career growth opportunities
- An inclusive company culture with Community Guilds and Inclusion Talks
- Healthcare, dental, parental planning, and mental health benefits
- 401(k) plan and match
- Paid time off
- Fitness reimbursements
- Discounted employee stock purchase plan
Note: "Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog." This is a note; we could include as a sentence after list.
Pay: salary range $80,000—$106,000 USD. Also mention competitive salary and equity package, variable compensation. We'll include that.
Now schedule: none.
Now produce HTML fragment with headings and - for lists,
for prose.
We must not repeat job title as heading. Not include Job ID.
We must not include boilerplate like EEO etc. We kept the encouraging paragraph; it's not EEO but it's generic. Might be okay.
Let's craft.
Structure:
About the role
... (the paragraph)
Responsibilities
- Partner with the Customer Success team to articulate Datadog's value proposition, vision, and technical strategy throughout the sales cycle.
- Continually learn new technologies to build competitive knowledge, technical skill, and credibility
- Deliver value-driven product and technical presentations to Datadog customers
- Have a direct line of communication with the product team to collaborate on feature requests
- Help clients onboard the product and assist when they run into roadblocks
- Think creatively to solve a wide variety of technical challenges throughout the sales cycle
Requirements
- Has 1 year or more of experience in a technical sales and/or post-sales role
- Has working knowledge of cloud infrastructure, modern application architectures, observability, and/or DevOps technologies
- Able to sit for up to 4 hours while traveling to and from client sites
- Able to travel via auto, train, or air up to 15% of the time
Skills
- Enjoys collaborating and teaming up with others
- Demonstrates strong written and oral communication skills
- Comfortable and confident in delivering technical presentations & demos
- Can multi-task, manage time well, and be responsive to others
- Curious, adaptable, and eager to continually learn and expand technical expertise
- Enjoys a hybrid office culture and spending time in-person at our Denver office
Benefits
- Best-in-class onboarding
- Generous global benefits
- Intra-departmental mentor and buddy program
- New hire stock equity (RSUs) and Employee Stock Purchase Plan (ESPP)
- Continuous professional development, product training, and career growth opportunities
- An inclusive company culture with Community Guilds and Inclusion Talks
- Healthcare, dental, parental planning, and mental health benefits
- 401
- for lists,
for prose. We must not repeat job title as heading. Not include Job ID. We must not include boilerplate like EEO etc. We kept the encouraging paragraph; it's not EEO but it's generic. Might be okay. Let's craft. Structure:
About the role
... (the paragraph)
Responsibilities
- Partner with the Customer Success team to articulate Datadog's value proposition, vision, and technical strategy throughout the sales cycle.
- Continually learn new technologies to build competitive knowledge, technical skill, and credibility
- Deliver value-driven product and technical presentations to Datadog customers
- Have a direct line of communication with the product team to collaborate on feature requests
- Help clients onboard the product and assist when they run into roadblocks
- Think creatively to solve a wide variety of technical challenges throughout the sales cycle
Requirements
- Has 1 year or more of experience in a technical sales and/or post-sales role
- Has working knowledge of cloud infrastructure, modern application architectures, observability, and/or DevOps technologies
- Able to sit for up to 4 hours while traveling to and from client sites
- Able to travel via auto, train, or air up to 15% of the time
Skills
- Enjoys collaborating and teaming up with others
- Demonstrates strong written and oral communication skills
- Comfortable and confident in delivering technical presentations & demos
- Can multi-task, manage time well, and be responsive to others
- Curious, adaptable, and eager to continually learn and expand technical expertise
- Enjoys a hybrid office culture and spending time in-person at our Denver office
Benefits
- Best-in-class onboarding
- Generous global benefits
- Intra-departmental mentor and buddy program
- New hire stock equity (RSUs) and Employee Stock Purchase Plan (ESPP)
- Continuous professional development, product training, and career growth opportunities
- An inclusive company culture with Community Guilds and Inclusion Talks
- Healthcare, dental, parental planning, and mental health benefits
- 401