Jobs · Virginia

Sales Engineer - California

Potter Global Technologies · Roanoke, VA · 4 wk ago
Full-time
We need to output HTML fragment with sections: About the role? The posting includes intro paragraphs about company, mission, etc. Should we include "About the role" heading? The instructions: use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). We need to include sections only when posting has real, specific content. The posting includes a description of role and responsibilities under "What You’ll Do". Also "Qualifications" section. Also "Our Culture". Also "Benefits That Matter". Also "Location". Also maybe "About the role" could be the intro paragraphs before responsibilities. The intro includes company overview, mission, vision, etc. That could be "About the role" or maybe "About the company". But they said use headings like About the role, Responsibilities, etc. We can decide to have sections: About the role (company overview and mission), Responsibilities (What You’ll Do), Qualifications (What You Bring), Skills (Key Strengths & Skills), Benefits (Benefits That Matter), Location (Location). Also maybe "Our Culture" could be part of About the role or separate but not in list; but we can include as part of About the role. We must not repeat job title as heading. No Job ID. Remove boilerplate like EEO etc. There's none. We must preserve all substantive information. So we need to include all details from the posting. Let's extract content: Intro: "Join Us as a Sales Engineer at Potter Global Technologies At Potter Global Technologies, we’ve been protecting lives around the world for over 125 years—and we’re just getting started. We’re a global leader in life safety solutions, committed to saving lives through innovative technology and trusted partnerships. Our vision is for our customers to know us globally as their innovative, easy-to-do-business-with, best-in-class life-safety product partner. And our mission? With a passion for creating safer environments worldwide, our mission is to provide our customers with a team of real people that connect them with reliable expertise in life safety applications. If you're inspired by purpose, energized by collaboration, and thrive in an environment of feedback, ownership, and experimentation—you’ll feel at home here." That's about company and mission. Then: "As a Sales Engineer, you will play a key role in driving business growth by partnering with Regional Sales Managers (RSMs) to identify, develop, and secure new business opportunities while delivering exceptional customer experience. Our team is looking for someone who is technically knowledgeable, customer-focused, and energized by building relationships and solving complex challenges throughout the sales process. In this role, you will serve as a trusted technical advisor, providing solution guidance, product expertise, and hands-on customer support to advance opportunities, strengthen customer confidence, and contribute to the overall success of the sales organization. In addition to customer-facing responsibilities, you will support technical enablement initiatives and provide escalated technical assistance that helps drive long-term customer satisfaction and business growth." That's also role description. Then "What You’ll Do" bullet list (actually sentences separated by periods). We need to convert to
  • . Let's list each bullet: - Partner with RSMs to create, advance, and win opportunities, coordinating engagement with the RSM’s territory strategy, customer relationships, and opportunity objectives. - Conduct customer presentations, product demonstrations, and webinars for prospective and existing customers. - Provide solution design and application guidance, including participation in system architecture, integration, and deployment approach discussions. - Participate in discovery and planning meetings, joint customer visits with RSMs, and strategic account planning. - Develop and maintain relationships across the sales ecosystem, including integrators, distributors, end users, consultants and A&E firms, and customer project management, IT, facilities, and safety/security stakeholders. - Assist in the preparation of proposals and product specifications. - Provide deployment and commissioning guidance, identifying technical risks and mitigation strategies that support successful customer outcomes. - Deliver Valcom Engineered Solution Technical Support Services (VETSS) enablement activities that build integrator, distributor, and end-user capability to position, deploy, and support Valcom solutions. - Provide escalated technical assistance in strategic or relationship-critical situations, directing routine support, troubleshooting, and repetitive training requests to Technical Support, the Training Team, and established training resources. - Gather and communicate Voice of Customer (VOC) feedback, competitive intelligence, market trends, and deployment lessons learned to Product Management, Engineering, Marketing, and Leadership. - Stay up-to-date with the latest industry trends, products, and technologies relevant to Valcom’s offerings. - Take on additional responsibilities as needed to support team goals and project milestones. Then "Qualifications" heading with subheadings: "What You Bring", "Experience That Drives Success", "Key Strengths & Skills". We need to decide sections: Qualifications (maybe combine Experience and Skills). But we have separate headings allowed: Qualifications, Skills. We could put Experience under Qualifications, and Skills under Skills. Let's parse: Under Qualifications: "What You Bring Experience That Drives Success - Bachelor's degree in Engineering, Computer Science, or a related technical field - At least three years of experience in a related role - Proven experience in a technical sales role or engineering support capacity. - RCDD certification, preferred - Problem-solving skills and attention to detail. - Field expertise for site surveys and pre-build assessment. - Proficiency with remote troubleshooting." Then "Key Strengths & Skills - Success in working and driving results in a cross-functional environment. - Excellent communication and presentation skills with the ability to explain complex technical information to non-technical audiences. - Effective at assessing customer needs and proposing solutions. - Excellent verbal and written communication skills. - Ability to travel overnight for customer meetings, trade shows and internal meetings." Thus we can have Qualifications section with list of experience/education items, and Skills section with list of strengths. Then "Our Culture" paragraph: list of bullet-like sentences: "We build strong relationships—with teammates, partners, and customersWe take pride in knowing every product we build serves the purpose of protecting livesWe listen actively, coach frequently, and own our resultsWe foster innovation, value curiosity, and believe that experimentation is part of growthWe create a welcoming and inclusive space where everyone belongsWe take ownership of our work—quality and safety are at the core of what we do". This is a run-on without punctuation; we need to preserve as prose maybe split into sentences. We'll keep as

    with those sentences separated by spaces? Better to add periods where missing? But we must not invent or summarize away detail. We can keep as is but maybe add
    ? The instruction: use

    for prose. We can keep the paragraph as is, but it's missing spaces. We could keep as is; it's still prose. Might be okay. Then "Benefits That Matter" list: - Employee Ownership Program – You’re not just an employee—you’re an owner. We share success together. - Competitive health, dental, and vision plans - 401(k) with company match - Generous paid time off and holidays - Continuous learning and development opportunities - Financial Wellness programs including complimentary Certified Financial Planner sessions - Recognition programs that celebrate individual and team wins - A mission-driven team that supports life-saving outcomes, every day Then "Location" paragraph: "This is a full-time hybrid position, with travel up to 50% of the time in California. This role will work remotely in the field and in a home office environment. An occasional shift in hours may be necessary to accommodate project schedules." Then "Ready to Apply?" etc is application instructions, which we must remove. So we cut off before that. Thus final HTML: sections:

    About the role

    ...intro paragraphs...

    Responsibilities

    • ...list...

    Qualifications

    • ...list of education/experience...

    Skills

    • ...list of strengths...

    Benefits

    • ...list...

    Location

    ...location paragraph...

    We might also include "Our Culture" as part of About the role or separate section not in allowed list; but we could incorporate into About the role paragraph. We must not include empty sections. All have content. Now craft HTML. Need to ensure we preserve all details exactly. Let's copy text. Intro paragraphs: combine the two paragraphs about company and role description? Actually we have two paragraphs: first about company vision/mission; second about role as Sales Engineer. We'll combine into one

    maybe with line break? We'll keep as one

    containing both sentences separated by a space. Let's extract exact text: "Join Us as a Sales Engineer at Potter Global Technologies At Potter Global Technologies, we’ve been protecting lives around the world for over 125 years—and we’re just getting started. We’re a global leader in life safety solutions, committed to saving lives through innovative technology and trusted partnerships. Our vision is for our customers to know us globally as their innovative, easy-to-do-business-with, best-in-class life-safety product partner. And our mission? With a passion for creating safer environments worldwide, our mission is to provide our customers with a team of real people that connect them with reliable expertise in life safety applications. If you're inspired by purpose, energized by collaboration, and thrive in an environment of feedback, ownership, and experimentation—you’ll feel at home here. As a Sales Engineer, you will play a key role in driving business growth by partnering with Regional Sales Managers (RSMs) to identify, develop, and secure new business opportunities while delivering exceptional customer experience. Our team is looking for someone who is technically knowledgeable, customer-focused, and energized by building relationships and solving complex challenges throughout the sales process. In this role, you will serve as a trusted technical advisor, providing solution guidance, product expertise, and hands-on customer support to advance opportunities, strengthen customer confidence, and contribute to the overall success of the sales organization. In addition to customer-facing responsibilities, you will support technical enablement initiatives and provide escalated technical assistance that helps drive long-term customer satisfaction and business growth." Note there is a missing space after "Technologies At". We'll keep as is. Now responsibilities list: need to ensure each bullet ends with period. Let's copy each bullet exactly as in text: "Partner with RSMs to create, advance, and win opportunities, coordinating engagement with the RSM’s territory strategy, customer relationships, and opportunity objectives." "Conduct customer presentations, product demonstrations, and webinars for prospective and existing customers." "Provide solution design and application guidance, including participation in system architecture, integration, and deployment approach discussions." "Participate in discovery and planning meetings, joint customer visits with RSMs, and strategic account planning." "Develop and maintain relationships across the sales ecosystem, including integrators, distributors, end users, consultants and A&E firms, and customer project management, IT, facilities, and safety/security stakeholders." "Assist in the preparation of proposals and product specifications." "Provide deployment and commissioning guidance, identifying technical risks and mitigation strategies that support successful customer outcomes." "Deliver Valcom Engineered Solution Technical Support Services (VETSS) enablement activities that build integrator, distributor, and end-user capability to position, deploy, and support Valcom solutions." "Provide escalated technical assistance in strategic or relationship-critical situations, directing routine support, troubleshooting, and repetitive training requests to Technical Support, the Training Team, and established training resources." "Gather and communicate Voice of Customer (VOC) feedback, competitive intelligence, market trends, and deployment lessons learned to Product Management, Engineering, Marketing, and Leadership." "Stay up-to-date with the latest industry trends, products, and technologies relevant to Valcom’s offerings." "Take on additional responsibilities as needed to support team goals and project milestones." Now Qualifications list: items: "Bachelor's degree in Engineering, Computer Science, or a related technical field" "At least three years of experience in

Similar jobs