Sales Engineer

We need to output HTML fragment with sections: About the role? The description includes "Objective of role:" then "Expectations", "Main Duties And Responsibilities", "Qualifications", "Preferred Qualifications", "Physical Requirements/Working Conditions", "Company Benefits", "Hiring Contingencies", "Compensation Information". We need to use

for section headings: e.g., About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. However we must only include sections when posting has real specific content. We need to map content to these headings. The instruction: "use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." So we can choose appropriate headings from that list. We must not repeat job title as heading. We must not put Job ID etc. We must preserve all substantive info, no invented details. Remove boilerplate like EEO, legal, etc. Also remove duplicated lines, application instructions. We need to include sections only when posting has real specific content. So we need to decide which sections we have content for. We have: - Objective of role: could map to "About the role". - Expectations: maybe part of "Responsibilities" or "Qualifications"? Expectations about technical aptitude etc. Could be part of "Requirements" or "Skills". But we have separate "Qualifications" and "Preferred Qualifications". We could combine expectations into "Qualifications" or "Skills". However we need to preserve all info. We can create sections: About the role (objective), Responsibilities (main duties), Requirements (qualifications + expectations?), Skills (maybe technical aptitude etc), Benefits (company benefits), Pay (compensation information). Schedule? Not present. So we should not create Schedule section. We must not create sections with filler like "not specified". So we omit Schedule. We need to use

• for any list of duties/requirements/benefits, and

  for prose. We need to decide what content goes into each section. Let's extract: Objective of role: "Drive territory growth through providing advanced level technical support including on-site support, telephone support, product, quality, performance, and issue resolution." Expectations: bullet-like sentences: "Technical aptitude and ability to learn and train in mechanical, electronics, computer systems, Wi-Fi networks, routers, and software systems. Highly motivated individual able to focus on reactive troubleshooting, proactive service solutions, and project management. Ability to build and develop relationships to drive sales." Main Duties And Responsibilities: list of duties (multiple sentences). We'll turn each into

• . Qualifications: list: "Bachelor's degree in technical field such as Engineering and/or equivalence experience", "3 - 5+ years Technical Support, Engineering, and/or QA", "Mechanical, Electrical, and Software aptitude and troubleshooting skills", "Must be proactive and display a high level of initiative", "Demonstrated customer service skills", "Proficient with Microsoft Office Products to include Outlook, Word, Excel, Power Pivot, and PowerPoint", "Ability to adapt to changing circumstances, remain calm in stressful situations and adjust plans to meet changing needs", "Ability to communicate effectively verbally and in writing. Ability to present in public.", "Business plan and sales strategy development", "Delivering product and sales presentations to both individual and large audiences", "Conducting basic technical training seminars on electronic products", "Requires strong interpersonal skills and the ability to build trust and rapport with the field service team, business units and the sales teams". Preferred Qualifications: list: "BS/BA in Engineering, Electronic Systems, or Computer Science", "Advanced electrical / Mechanical / Software (Windows)", "Customer Service Experience / Help Desk / Supervisor", "Diagnostic logic development", "Experience with ITW business and products". Physical Requirements/Working Conditions: list: "Travel 50% while keeping up to date with daily communications and requirements", "Distributor sites and conditions will vary based on industry and product", "Ability to bend, kneel, climb when at customer site", "May be exposed to noise, heat, cold, slippery, wet conditions", "May be required to sit/stand/walk", "May be required to lift 35-65 lbs.", "May be required to climb ladder". Company Benefits: list: "Best in Class Benefits: Our total rewards package is broad and offers comprehensive support from health and wellness, to retirement and financial stability." then bullet items: "Affordable Medical, Dental, Vision Insurance", "HSA/FSA with a company match", "Income Protection Benefits", "Industry Leading 401(k) plan", "Paid Time Off", "Parental Leave", "Matching Gift and Volunteer Program Opportunities to Get Involved and Give Back", "Our Employee Resource Groups (ERGs) are employee-led organizations that bring together diverse groups of people to share experiences and innovative ideas to help accelerate our path to full potential", "It is also our commitment to a diverse and inclusive work environment, strive to create a place where everyone is welcome to contribute their talents and ideas.", "ITW Hearts Giving Hope Program provide employees an opportunity to give back and help families in our neighborhoods who are in need". Also maybe "Best in Class Benefits" is a heading but we can treat as prose. Hiring Contingencies: we should remove? It's not EEO but it's about contingencies. It's substantive? It says "Employment at AWTX is contingent upon successful completion of background checks, drug screen and pre-hire assessments. This position will require a contractual non-compete which will be presented when a job offer is made. The non-compete, non-disclosure, and confidentiality policies of AWTX are non-negotiable. This job description in no way states or implies that these are the only duties to be performed by this employee. Employees will be required to perform all tasks and duties as directed by management. AWTX organization reserves the right to revise or change job duties and responsibilities as the need arises. This job description does not constitute a written or implied contract of employment. Employment at AWTX remains at-will." This is substantive but maybe considered boilerplate? It's legal/contractual. The instruction says remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate. This is legal/contractual, maybe considered boilerplate. Might be removed. Safer to remove? The instruction: "Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions." So legal boilerplate should be removed. So we omit Hiring Contingencies. Compensation Information: "Pay Range: $85,500 - $120,000 per year". Also there is repeated EEO statements after that; we should remove those. So we keep only the pay range. Thus sections: About the role (objective), Responsibilities (main duties), Requirements (qualifications + expectations? maybe separate Qualifications and Skills). The instruction list includes Qualifications, Skills, Benefits, Pay. We could have Qualifications (including both required and preferred?), Skills (technical aptitude etc). But we have to avoid thin sections. Perhaps combine Qualifications and Skills into one "Qualifications" section, listing both required and preferred? But we have separate Preferred Qualifications; we could still list them under Qualifications with a note "Preferred". Or we could have two sections: Qualifications and Preferred Qualifications. But the instruction list didn't include Preferred Qualifications as a heading option; but we can still use

  for any heading? It says use

  for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It doesn't forbid other headings, but suggests those as examples. Safer to stick to those. We could map Preferred Qualifications under Qualifications as a subsection maybe using

  or

  with a note. But we need to preserve all info; we can include them in the same list with a note "Preferred:". Similarly, Physical Requirements/Working Conditions could go under Requirements or maybe under Skills? Not exactly. Could be part of Requirements (physical). But we have no specific heading for physical. Could include under Requirements as well. Benefits: we have Company Benefits. Pay: we have compensation. Thus sections: About the role, Responsibilities, Requirements, Benefits, Pay. We need to avoid creating Schedule. Now format:

  About the role

  Drive territory growth through providing advanced level technical support including on-site support, telephone support, product, quality, performance, and issue resolution.

  Responsibilities

  • Provide training/technical teaching face to face or virtual to support capabilities of distribution sales and service organization
  • Provide technical troubleshooting assistance (telephone and on-site as required) to the AWTX Distributors and act as the main escalation point of contact for advanced product support.
  • Facilitate resolution of equipment and service performance complaints.
  • Creatively develop proactive solutions/ideas to grow and develop sales in territory.
  • Assist with implementation of product upgrade and retrofit programs.
  • Provide required level of support for product rollouts, introductions, upgrades, and retrofits.
  • Support AWTX training team with feedback to facilitate future versions of documentation and/or materials.
  • Maintain and enhance the relationship with AWTX Platinum Distributors service organizations.
  • Responsible for territory sales and financial reporting. Ability to review financial reporting material to develop territory sales plans.
  • Submit periodic regional sales outlook reports.
  • Ability to relay complex technical concepts to be easily digestible to non-technical trainees.
  • Manage travel and entertainment budget as required to grow sales in assigned territory.

  Requirements

  • Bachelor's degree in technical field such as Engineering and/or equivalence experience
  • 3 - 5+ years Technical Support, Engineering, and/or QA
  • Mechanical, Electrical, and Software aptitude and troubleshooting skills
  • Must be proactive and display a high level of initiative
  • Demonstrated customer service skills
  • Proficient with Microsoft Office Products to include Outlook, Word, Excel, Power Pivot, and PowerPoint
  • Ability to adapt to changing circumstances, remain calm in stressful situations and adjust plans to meet changing needs
  • Ability to communicate effectively verbally and in writing. Ability to present in public.
  • Business plan and sales strategy development
  • Delivering product and sales presentations to both individual and large audiences
  • Conducting basic technical training seminars on electronic products
  • Requires strong interpersonal skills and the ability to build trust and rapport with the field service team, business units and the sales teams
  • Preferred: BS/BA in Engineering, Electronic Systems, or Computer Science
  • Preferred: Advanced electrical / Mechanical / Software (Windows)
  • Preferred: Customer Service Experience / Help Desk / Supervisor
  • Preferred: Diagnostic logic development
  • Preferred: Experience with ITW business and products
  • Physical: Travel 50% while keeping up to date with daily communications and requirements
  • Physical: Distributor sites and conditions will vary based on industry and product
  • Physical: Ability to bend, kneel, climb when at customer site
  • Physical: May be exposed to noise, heat, cold, slippery, wet conditions
  • Physical: May be required to sit/stand/walk
  • Physical: May be required to lift 35-65 lbs.
  • Physical: May be required to climb ladder

  Benefits

  • Best in Class