Sales Enablement Manager

Position Summary

This position is not available to residents of California.

Responsibilities

• Lead, coach, and develop a team responsible for sales enablement, customer education, Salesforce training, and business process documentation.
• Develop the Sales Training and Education strategy which supports the delivery of ISC2 business and sales priorities and meets operational regional requirements, ensuring that the best commercial outcome is delivered from the resources available.
• Set up, prepare for, and facilitate assigned sales courses from the sales course curriculum, ensuring that participants have an excellent quality learning experience and leave with an understanding of how to apply the program concepts within the context of ISC2.
• Ensure all sales colleagues, both new and existing, are trained to the highest standards of ISC2 sales excellence.
• Contribute to the development of a detailed induction course for all new sales recruits with relevant supporting manuals including common sales processes such as forecasting, ensuring skills are maximized to drive sales and enhance revenue.
• Assist Supervisors/Managers/Sales Support with the transition of new recruits onto the sales floor or field sales, and plan their ongoing development needs.
• Coach sales managers on external and internal sales processes as they review the processes with their team members.
• Consult with regional sales leaders and the corporate sales training team about special projects or external consulting needs where the sales Learning and Development team can support desired organizational changes and development. Provide best practice advice and programming consistent with our sales course offerings and leadership principles.
• Deliver classroom, e-learning, and blended training in the region.
• Deliver internal sales process methodologies training such as sales forecasting and CRM training, and deliver selected external professional sales process methodologies such as Miller Heiman Sales Training.
• Contribute to overall sales training curriculum design, that meets the strategic needs of ISC2, as well as a colleague curriculum that enhances selected interpersonal skills using courses that are complementary to our other offerings and that can be interspersed among the core leadership L&D programming.
• Interpret sales skills assessments and review the sales skills assessment results with individuals and their managers, and actively participate in follow up activities to demonstrate skills learned.
• Review the effectiveness of the provision of sales training against ISC2 requirements, in terms of the appropriateness, quality and level of that provision. Suggest revisions to existing sales courses, and design presentations and short courses from scratch for project work and consulting with sales leaders on regional issues.
• Enable knowledge sharing and cooperation between sales enablement and other internal teams and departments.
• Bridge gaps between sales and other departments to ensure alignment with marketing, product, and customer support.
• Facilitate communication within the sales enablement team and keep stakeholders informed about initiatives.
• Perform miscellaneous duties, as assigned.

Qualifications

• Strong WebEx skills (Training Center, Meeting Center).
• Proficiency with using Microsoft Office applications, namely PowerPoint.
• Excellent verbal and written skills in English; additional language skills are desirable.
• Excellent facilitation skills, both virtual and face-to-face, including the ability to engage highly educated and technical colleagues.
• Good knowledge of business and sales leadership practices with an ability to apply this information in a classroom setting and on a consulting basis, utilizing strong consulting skills.
• An understanding of the basics and value of E-Learning.
• Good project management skills to ensure timely completion of committed projects and deliverables.
• Good instructional design knowledge to analyze programs for effectiveness and personally design short programs and presentations.
• A good understanding of sales skills assessments, 360 assessments, and soft skills assessments to be to assist with the interpretation of the results of the assessments.
• The ability to easily multi-task and prioritize a variety of projects and responsibilities appropriately.
• Demonstrable application of the ISC2 values and competencies.

Education and Work Experience

• Bachelor's Degree in relevant field, preferred.
• Will consider candidates with a high school diploma or equivalent with at least eleven (11) years of experience in sales enablement.
• 7+ years of sales enablement experience including 5+ years of leadership experience, with a proven track record of meeting sales targets.
• 3+ years as a dedicated Sales Trainer is desirable.
• Certification on sales methodologies and skills, a plus.
• Experience working with AI tools or a demonstrated willingness to learn.

Total Rewards

The pay range for this position is $112,504 - $133,084 /Yr. Final pay is based on several factors including but not limited to internal equity, market data, and the applicant’s education, work experience, certifications, etc.