Sales Enablement Manager

Overview

2020 Companies is searching for a Sales Enablement Manager!

Job Description

• Own end-to-end delivery of training for new and existing employees, including onboarding, product, sales, tool, policy, and performance training.

• Ensure training methodologies reflect the realities of the field through hands-on, applied learning.

• Continuously evaluate training effectiveness using field observations, assessments, and performance feedback.

• Adjust training approaches quickly in response to changing business needs, launches, or performance gaps.

Field Leadership & Execution Support

• Maintain an active field presence through store, market, and regional visits.

• Step in as fill-in leadership when necessary to support field teams during absences, peak periods, or transitions.

• Support launches by reinforcing messaging, coaching on the floor, and assisting with training late-arriving or reassigned associates.

• Partner with local leadership to drive adoption and execution of training initiatives.

Trainer Leadership & Capability Building

• Lead, mentor, and manage a team of up to three (3) field trainers.

• Set expectations for trainer delivery quality, preparedness, and professionalism.

• Provide ongoing coaching, observation feedback, and development guidance.

• Determine staffing requirements based on client needs, seasonal demand, and launch timing.

Program & Initiative Management

• Own planning and execution of training initiatives from concept through field adoption.

• Maintain a forward-looking roadmap of upcoming training needs, tools, and programs.

• Partner cross-functionally to align timelines, messaging, and expectations.

• Support calendars, contests, and engagement initiatives tied to training and performance goals.

Executive Communication & Business Insight

• Create and deliver executive-level PowerPoint presentations highlighting training performance, insights, risks, and opportunities.

• Communicate clearly with senior leadership on training impact, adoption, and gaps.

• Identify trends across markets or regions and elevate insights with recommendations.

• Ensure accurate documentation of counseling and terminations in accordance with policy.

Compliance, Documentation & Operational Discipline

• Deliver compliance-related orientation and mentoring programs accurately.

• Conduct pre-training outreach to set expectations and confirm logistics.

• Manage post-training processes including assessments, documentation, rosters, and HR submissions.

• Perform additional duties as needed to support evolving business requirements.