Sales Enablement

About Traversal Traversal is the AI Site Reliability Engineer (AI SRE) for the enterprise. Production complexity was already outpacing what engineering teams could manage manually, and AI-generated code is accelerating that gap. Traversal is built for that challenge, autonomously understanding and reasoning across even the largest, most complex production environments to diagnose, fix, and prevent incidents. Our mission is to free engineers from endless firefighting and give them more time to focus on creative, high-impact work. Today, Traversal operates in mission-critical environments at some of the world’s largest enterprises. Our roots remain deeply embedded in AI research, and we’ve brought together researchers from institutions including MIT, Harvard, Berkeley, Columbia, and Cornell with world-class technical staff and operators from companies like Google, Meta, Datadog, ServiceNow, and Citadel Securities to take on one of the hardest problems for AI to solve. Traversal is backed by Sequoia Capital, Kleiner Perkins, Hanabi, NFDG, and American Express Ventures. The Role As a Sales Enablement Leader you will build the foundation for how our sales team ramps, sells, and improves. You'll own everything from new-hire onboarding to ongoing skill development, sales content, and the tools reps use every day. This is a highly cross-functional, build-from-scratch role — you'll partner closely with Sales, RevOps, Marketing, and Product to translate our evolving story and process into something reps can execute consistently. This role reports into sales leadership, ideal for someone who wants to build the enablement function from the ground up at a high-growth startup. We're looking for someone with observability experience in Value Centric sale campaigns. Responsibilities Onboarding & Ramp Design and run onboarding for new Account Executives, Solution Engineers, and SDR's, reducing time-to-first-deal and time-to-full-productivityBuild ramp plans, certification checkpoints, and role-play/practice frameworks — including technical certification on observability concepts and our own product architectureContinuously refine onboarding based on rep feedback and ramp performance data Sales Content & Messaging Create and maintain playbooks, battlecards, objection-handling guides, and discovery frameworksPartner with Product Marketing to translate product updates and positioning into field-ready materialsKeep a single source of truth for sales content, retiring stale materials as the product and market evolve Coaching & Skill Development Support managers in running effective call reviews and deal coachingRun or coordinate ongoing training on sales methodology, technical/competitive positioning (e.g., vs. Datadog, Dynatrace, Splunk, New Relic), and objection handlingIdentify skill gaps using call recordings, win/loss data, and pipeline metrics, and build programs to close themCoordinate with SDR and SE leaders to build targeted coaching and training Tools & Process Own the sales team's use of enablement and productivity tools (e.g., content management, call intelligence, LMS)Partner with RevOps on how enablement initiatives connect to Salesforce, Clari, Gong, and the overall end-to-end sales processUse Claude to drive personalized training and accelerate processes to help the GTM scale Requirements Background in observability, monitoring, or infrastructure/DevOps tooling (e.g., Datadog, Splunk, New Relic, Dynatrace, PagerDuty), deep enough to speak credibly to technical buyers7+ years total in sales enablement, sales training, SE, or AE roles, ideally at a B2B SaaS or observability/infrastructure companyAbility to bridge deeply technical concepts into clear business language for both technical practitioners and executive buyersExperience building or significantly improving an onboarding/ramp programStrong writing and content creation skills — you can turn a messy product update into a crisp battlecardComfortable working cross-functionally with Sales, Marketing, Product, and RevOpsData-informed: you use ramp time, win rates, and rep feedback to prioritize, not just intuitionProgram management experience, including building enablement programs from the ground up in a fast-growing, ambiguous environmentStartup mindset — comfortable building process where little exists, and iterating fastStrong presentation and facilitation skills, with experience delivering training or coaching in front of both managers and executivesPrior experience at an early-stage or high-growth startup a plusExperience with tools like Salesforce, Gong/Zoom, and a content/LMS platform a plus Compensation We offer competitive compensation, startup equity, health insurance, and additional benefits. The U.S. base salary range for this full-time role is $200,000 - $250,000, plus equity and benefits. Our salary ranges are based on location, level, and role. Individual compensation is determined by experience, skills, and job-related knowledge. Why You Should Join Us We’ll make sure you’re fully supported with health insurance, a great tech setup, flexible time off, and plenty of in-office snacks. We offer competitive salary and equity packages, and take thoughtful consideration with every hire on our small, high-impact team. We have a collaborative, hard-working culture and are energized by building the future of AI-powered software maintenance. Working here means owning meaningful parts of the product, having the flexibility to move fast, and learning constantly. This is a place to grow your career, make a real impact, and help define a new category of infrastructure software.