Sales & Education Executive, Chicago

About the role

The Sales and Education Executive plays a crucial role in driving business development within a specific market, particularly Sephora and Ulta, by executing brand programs and enhancing the Dior brand image at the store level.

Responsibilities

• Develop and execute a territory-specific plan to achieve and exceed sales goals, aligning with brand strategy and focusing on revenue, market leadership, rank and penetration.
• Partner with the Area Manager to prioritize decisions based on market, trends, and competitive landscape, implementing strategies to maximize business opportunities.
• Collaborate with key stakeholders to enhance CRM, brand image, assortment, inventory, and company ambitions.
• Maintain in-depth knowledge of Retailer CRM programs and Dior.com programming to optimize the omni-channel client experience.
• Ensure the brand image and 360° execution of product launches, and visual merchandising are consistently upheld.
• Develop weekly, monthly, and annual market strategies to support business priorities and events.
• Optimize Selling Specialist productivity through strategic staffing, T&E reconciliation, and maximizing instore spend in line with allocated budgets.
• Be accountable for profitability/ROI and aware of P&L implications where applicable.
• Lead, coach, and motivate internal and external Brand Ambassadors to promote Dior values and achieve objectives while fostering creativity and innovation.
• Maintain an “always on stage” professionalism as a DIOR representative, elevating the brand.
• Enhance the skills and capabilities of Freelance associates, Market Leads, Multi-Brand Beauty Consultants, and store teams, focusing on individual and collective productivity goals.
• Recruit, hire, and develop talent, emphasizing retention of high-performing teams and creating succession plans.
• Ensure the consistent roll-out and execution of tools, products, services, and brand elevation provided by Dior, including training initiative follow up.
• Conduct regular field visits (with a cadence approved by your manager) to provide hands-on support and coaching to brand teams, with emphasis on leveraging A-C volume doors and creating a strategic cadence with freelance support in outlying markets.
• Leverage your expertise in product, service, and artistry to coach and support Brand Ambassadors using side-by-side selling techniques & playing an active role on the sales floor.
• Maximize productivity within specialty-multi retailers through employee engagement, training, operational excellence, and effective leadership of freelance staff.

Requirements

• 5+ years’ sales management and people leadership experience in a retail environment.
• Luxury and/or cosmetics experience is preferable.

Qualifications

• Create Passionately: Soft skills that align with our values - Creative & Innovative; Initiative; Resourceful; Resilience.
• Lead With Audacity: Exemplary Leadership & People Management Capacity; Assertive & Proactive; Entrepreneurial; Critical Thinking; Stakeholder Management Capacity.
• Craft Together With Joy: Teamwork & Collaboration; Emotional Intelligence; Communication & Interpersonal skills.
• Cultivate Triumphant Inclusivity: Learning Agility; Integrity; Empathy.
• Excel For Ultimate Luxury: Attention to detail; Strategic Thinking; Work Ethic; Numeracy/Analytical.
• Commit & Act To Re-enchant The World: Change Management; Business Acumen; Adaptability; Problem Solving; Purpose Driven Management.

Skills

• Collaborative team player with a growth mindset.
• Proven makeup artistry skills with a strong portfolio or demonstrated ability to apply makeup across a diverse range of skin tones, ages, and types.
• Deep understanding of the fragrance category, including olfactive families, fragrance notes, and the psychology of scent.
• Excellent Social Media skills with strong following on Tik Tok and Instagram, preferred.
• Communicate effectively, both verbal and written, and demonstrate exceptional interpersonal skills.
• Strategic and analytical thinking to drive business success.
• Exhibit strong management and leadership abilities to develop, lead, and inspire teams effectively.
• Lead by example and coach teams to deliver exceptional client experiences.
• Possess strong business acumen to analyze data, develop and execute strategic action plans.
• Demonstrate strong aptitude for using digital tools to optimize business processes and customer experience as well as basic business applications such as outlook, PowerBi, Teams, Excel, Word and PowerPoint.
• Display exceptional negotiation skills while building strong business relationships.
• Must display excellent organizational skills, calendar management, and the ability to prioritize while multitasking.
• Resilience and agility are required.

Benefits

While the published salary range is a good faith reflection of the targeted salary level for the position, LVMH Inc. reserves the right to pay outside of the published range of $80,000-$95,000.

Pay

$80,000 - $95,000

Schedule

Full-time