Sales Director, Retail

Job Summary

The Sales Director, Retail is responsible for driving revenue growth and building strong relationships within a designated U.S. territory, with a focus on retail independent pharmacy owners. This individual partners with a high-performing sales team to identify and cultivate new business opportunities across ScriptPro’s full portfolio of pharmacy automation solutions. They engage directly with owners and key decision-makers, craft compelling proposals, and leverage financial modeling and business case development to support sales efforts.

Reporting Relationship

Vice President, Sales

Shift

General business hours are Monday through Friday, 8 am to 5 pm CST. This is a remote position located within the designated service region. Employees residing in the Kansas City metro may have on-campus requirements according to departmental policy and business need.

Scope of the Role

• Identify, prospect, and cultivate new business opportunities through a combination of in-person outreach, networking, trade shows, and virtual engagement within an assigned U.S. territory
• Learn each pharmacy’s business model, challenges, and potential solution options
• Develop and present comprehensive proposals to prospective and existing customers
• Apply financial modeling to build business cases and clearly demonstrate return on investment
• Maintain accurate and up-to-date records of all customer account related activities
• Contribute to the development and execution of market-focused sales strategies by providing field insights, competitive intelligence, and customer feedback
• Consistently achieve or exceed quarterly and annual sales quotas by driving new business and expanding existing accounts

Required Qualifications

• Bachelor’s degree in Business or related field preferred
• 5+ years of sales experience, outside sales preferred
• Proven track record of achieving sales goals and driving results
• In-depth knowledge of the U.S. independent retail pharmacy market, including operations and workflows
• Proficiency in Microsoft Office applications, including Excel, Outlook, and Word
• Experience with Salesforce preferred
• Excellent verbal and written communication skills, with the ability to effectively present complex concepts, including financial impact and ROI models
• Strong interpersonal skills with the ability to build relationships and collaborate across cross-functional teams and organizational levels
• Demonstrated ability to apply active listening, ask effective questions, and close business opportunities
• Strong customer focus with the ability to balance customer needs and business objectives while representing the organization professionally
• Strong analytical and critical thinking skills, with the ability to assess opportunities and communicate value through financial and cost-justification tools
• Covered organizational and time management skills, with the ability to manage follow-up activities and multiple accounts in a fast-paced environment
• Highest level of motivation, adaptability, and ability to work independently while contributing to team success

Benefits

• Health: Medical, Dental, Vision, Short-Term Disability, Company Paid Life Insurance & Long-Term Disability, 24/7 on campus Gym, and Vitality Wellness Program that helps lower your premium costs
• Well-being: Paid Time Off (PTO), Parental Leave, nine (9) paid holidays, paid volunteer hours, Employee Assistance Program, company-sponsored events and team-building activities, 401(k) Retirement Plan with company match, financial investment services, employee discounts on products and services.

Employment Conditions

• This position includes responsibilities for ensuring compliance with cybersecurity and privacy policies to support the safeguarding sensitive data, including personally identifiable information (PII) and Protected Health Information (PHI).
• Completion of annual cybersecurity and privacy awareness training is required, as the role aligns with the organization’s security posture and risk management practices.

Working Conditions

• Requires routine use of standard equipment and extended computer use.
• Employee must be able to sit, use hands and fingers, and occasionally lift, squat, stoop, bend, and reach.
• Problem-solving, practical learning, and instruction interpretation skills are essential.