Sales Director, Retail

Accountabilities

• Identify, prospect, and cultivate new business opportunities through networking, trade shows, in-person meetings, and virtual engagement.
• Understand customer business models, operational challenges, and technology needs to recommend appropriate solutions.
• Develop compelling proposals, presentations, and business cases that demonstrate customer value and return on investment.
• Apply financial modeling and cost-justification tools to support purchasing decisions.
• Manage the full sales cycle, from opportunity identification through negotiation and closing.
• Maintain accurate customer records, pipeline activity, and sales forecasts using CRM tools.
• Provide market insights, competitive intelligence, and customer feedback to support sales strategy development.
• Collaborate with internal teams to ensure successful customer engagement and account growth.
• Consistently achieve or exceed assigned sales targets while representing the organization professionally.

Requirements

• An experienced sales professional with a strong understanding of consultative selling, relationship management, and business development.
• Success in this role requires industry knowledge, analytical thinking, and the ability to communicate complex solutions and financial value to senior stakeholders.
• Bachelor’s degree in Business, Sales, or a related field preferred.
• 5+ years of sales experience, preferably in an outside sales or territory management role.
• Proven track record of meeting or exceeding sales goals and driving measurable revenue growth.
• Strong knowledge of the U.S. independent retail pharmacy market, including workflows and operational challenges.
• Experience developing proposals, financial models, and ROI-based business cases.
• Excellent verbal and written communication skills with the ability to present complex concepts clearly.
• Strong interpersonal skills with the ability to build relationships across customer and internal teams.
• Demonstrated ability to use active listening, discovery questions, and consultative sales techniques to close opportunities.
• Strong analytical and problem-solving skills with the ability to evaluate opportunities and communicate business value.
• Excellent organization and time management skills with the ability to manage multiple accounts and priorities.
• Proficiency with Microsoft Office applications, including Excel, Outlook, and Word.
• Experience using Salesforce or similar CRM platforms preferred.
• Able to work independently while contributing effectively to a collaborative sales team.
• Able to work remotely with reliable high-speed internet, a professional home office environment, and participation in video meetings.

Benefits

• Competitive compensation package based on experience, skills, and qualifications.
• Medical, dental, and vision insurance coverage.
• Short-term disability and company-paid life and long-term disability insurance.
• 401(k) retirement plan with company match.
• Paid time off, paid holidays, and parental leave benefits.
• Paid volunteer hours and employee assistance programs.
• Wellness programs designed to support physical and financial well-being.
• Access to company-sponsored events, team-building activities, and employee discounts.
• Remote work flexibility within the designated service region.
• Opportunity to contribute to innovative healthcare technology solutions with meaningful industry impact.