Sales Director- NORAM

About the role

The Sales Director- NORAM will lead go-to-market strategies to drive revenue growth and market share in the North American region.

Responsibilities

• Develop and implement comprehensive go-to-market strategies tailored to the regional markets.
• Provide vision and direction to the go-to-market teams to achieve demanding revenue targets.
• Lead, motivate, and develop a high-performing go-to-market team, providing guidance, support, and coaching to drive individual and team success.
• Create and foster a positive and collaborative team environment that attracts, develops, and retains high-calibre talent.
• Work closely with other senior executives and cross-functional teams, including marketing, product, finance, and onboarding, to ensure alignment and drive business success.
• Develop and spearhead the implementation of go-to-market strategies to drive revenue and customer growth across the region.
• Set and achieve revenue and market share targets for the region.
• Develop and execute plans to penetrate new markets, expand the customer base, and drive sales growth.
• Represent the company at industry events, conferences, and customer meetings to enhance brand visibility, network, and generate leads.
• Identify new business opportunities and market trends, staying ahead of industry developments and positioning the company for future growth.
• Develop and monitor key performance indicators (KPIs) to track sales performance, identify areas for improvement, and implement corrective actions as needed.
• Manage and mentor a high-performing team of sales, marketing, and operations professionals.
• Foster a collaborative and results-oriented culture.
• Oversee recruitment, training, and development of regional staff.
• Build and maintain strong relationships with key clients, partners, and stakeholders.
• Ensure high levels of customer satisfaction and address any issues or concerns promptly.
• Manage the regional sales budget and allocate resources effectively for maximum ROI.
• Drive sales process optimisation and continuous improvement initiatives to enhance efficiency and effectiveness across the sales organisation.
• Ensure seamless collaboration between sales and other departments to enhance the customer journey.
• Continually strive to improve the customer experience through improved processes, people development and technology.

Qualifications

• Experience in the hospitality tech sector.
• Extensive senior leadership experience in sales, ideally overseeing multiple geo-based segments within a high-growth SaaS sales environment.
• Proven ability to build, manage, and scale a high-performing sales team to achieve significant revenue growth.
• In-depth understanding of the markets, familiarity with local cultures, and business environments.
• Strong business acumen, including the ability to study market intelligence data and translate into actionable strategies and sales plans.
• Outstanding communication, negotiation, and interpersonal skills with the ability to influence and build relationships at all levels of the organisation.
• Ability to thrive in a fast-paced, dynamic environment with the flexibility to adapt quickly to changing priorities and market conditions.