Sales Development Representative (SDR)/BDM

About the role

We're seeking a high-energy, driven, Sales Development Representative (SDR) to join our dynamic GTM team. This is a pivotal role responsible for driving qualified pipeline growth through strategic outreach, targeted prospecting, and active lead qualification.

Key Responsibilities

• Prospecting & Outreach
• Research and identify key stakeholders and decision-makers across target accounts.
• Execute multi-touch outbound sequences via phone, email, LinkedIn, and events to generate interest.
• Drive participation for iOPEX hosted and sponsored events including webinars, tradeshows etc.
• Collaborate with marketing to engage warm leads from campaigns, webinars, or content downloads.
• Lead Qualification & Discovery
• Conduct discovery calls to understand business needs, pain points, and budget authority.
• Validate fit against Ideal Customer Profile (ICP) and qualify leads based on BANT or similar frameworks.
• Schedule and hand off qualified opportunities to the sales team with comprehensive call notes and insights.
• Sales Alignment & Handoff
• Act as the connective tissue between marketing and sales, ensuring smooth lead transitions.
• Maintain accurate records of activities and outcomes in CRM (e.g., Salesforce, HubSpot).
• Share market feedback with marketing and sales leadership to fine-tune messaging and targeting.

Who You Are

• Experience: 2-3 years in SDR, BDR, or Inside Sales roles—ideally in IT services, SaaS, or digital transformation companies.
• Strong Communicator: Able to craft compelling outreach and hold intelligent conversations with VP/CXO-level executives.
• Process-Oriented: Familiar with outbound workflows, CRM hygiene, and metrics like dials, connects, meetings booked, and opportunity conversions.
• Sales and Tech Savvy: Comfortable running short discovery calls to assess sales readiness beyond just appointment setting.
• Team Player: Works closely with account executives, marketing, and sales ops to ensure pipeline health.