Sales Development Representative Intern (Hybrid)

Key Responsibilities

• Map company structure and verify their information to find workable accounts
• Map and identify appropriate contacts from the workable accounts
• Learn critical elements of prospecting conversations in preparation for qualification calls
• Role-play to learn conversation best practices, mirroring, labeling, and objection-handling techniques
• Conduct calls and emails to drive solid demo bookings
• Schedule and hand-off demo ready lead to quota carrying Sales Representatives
• Learn how to organize, clean, prospect, and maintain our CRM database
• Shadow sales development representatives with prospective customers to grow in your conversation knowledge, understanding and skills
• Listen to demos of sales calls from Account Executives of varying levels of tenure
• Work with cross-functional sales teams to understand the KnowBe4 business model better

Learning Objectives

• Get a full understanding of the Sales Roadmap to Success
• Get a solid understanding of the Information Technology industry and the importance of security awareness training within a prospect’s organization
• Learn all critical elements of a solid sales prospecting process
• Learn and complete a successful sales handoff from prospecting efforts
• Apply negotiating skills effectively
• Translate classroom experience into practical application during the internship

Internship Opportunities/Experiences

• Attend all scheduled professional development events for the intern program
• On-the-job training to learn the best business practices related to prospecting and sales
• Time with inspiring sales leaders who are committed to providing ongoing training & mentoring

Training

• Industry, KnowBe4 and Sales process training at the beginning of the internship
• Learn key terms related to KnowBe4 and cybersecurity
• Role-playing to learn conversation best practices, mirroring, labeling and objection-handling techniques
• Learning best practice techniques for calling and emailing prospects
• On-the-job training in key sales development steps and strong administrative disciplines
• Learn time management and balance of workload

Minimum Qualifications

• Strong Communication and Empathy
• Confident and Positive
• Resilient and Adaptable
• Competitiveness and Tenacity
• Collaborative Team Player
• Good computer skills

Education

• Must be a Junior or Senior candidate
• Degree in Hospitality, Communications, Customer Service, Marketing or Business Management/Administration

Our Fantastic Benefits

• Note: An applicant assessment and background check may be part of your hiring procedure.

Notes

• No recruitment agencies, please.
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