Sales Development Representative, Enterprise SaaS

Company Overview

Samsung SDS is the digital arm of the Samsung group and a global provider of cloud and digital transformation innovations. We deliver enterprise-grade solutions and services in cloud, secure mobility, analytics / AI, digital marketing and digital workspace. Our solutions help customers in government, financial services, healthcare, and other industries to increase productivity, safeguard assets, and make smarter decisions.

Responsibilities

• Lead Generation and Outbound Prospecting: Research and identify potential leads using Salesforce, LinkedIn, and other demand generation solutions. Contact and qualify potential customers through phone calls and email campaigns.
• Set Up Appointments and Follow Up: Manage leads through the front end of the sales cycle, track progress towards meeting sales goals, and maintain the lead database in Salesforce.
• Sales Support: Assist the sales team in setting up and coordinating product demos and presentations. Provide administrative support, prepare sales materials, and track sales leads.
• Presales Support: Assist the presales team in setting up and coordinating product demonstrations and presentations. Facilitate communication between stakeholders in multiple time zones and gather feedback to improve prospecting and qualification strategies.
• Business Operations Support: Handle day-to-day operational tasks, assist with marketing activities, and provide support as needed.

Requirements

• Bachelor's degree in Business, Marketing, or a related field
• 1+ years of experience in sales support, lead generation, or a similar role
• Strong research and analytical skills
• Excellent verbal and written communication skills
• Ability to build and maintain relationships with various stakeholders
• Proficiency in Microsoft Office Suite and CRM software
• Ability to work independently and as part of a team
• Strong organizational skills and attention to detail
• A desire to learn and grow in the sales field
• Able to business travel up to 20%
• A flexible schedule to accommodate occasional evening meetings, calls, and participation in demonstrations as needed

Preferred Qualifications

• Experience in the enterprise software SaaS industry
• Experience with Enterprise Resource Planning (ERP) solutions, Supplier Relationship Management (SRM) solution and Supply Chain Management (SCM) solutions
• Experience with Design to Pay solutions
• Experience with LinkedIn and Salesforce lead gen tools and techniques
• Knowledge of the manufacturing and/or procurement industry
• Experience working with international and cross-functional teams