Sales Development Representative

Job Description

At ModMed & Klara, we're revolutionizing the healthcare landscape with our innovative technology platforms, creating a brighter future for the industry. Our web and mobile applications are transforming healthcare information technology to increase practice efficiency and improve patient outcomes. We offer end-to-end specialty-specific solutions from practice management, through EMR to Revenue Cycle Management (RCM) and Provider Collaboration that help our clients maximize their efficiencies.

About the role

Sales Development Representatives (SDRs) drive growth both externally by expanding ModMed/Klara's presence within the healthcare sector, and internally by fostering their own professional development. As a vital part of our mission, SDRs generate new business by creating market awareness, identifying potential clients, and qualifying leads through inbound and outbound channels.

Responsibilities

• Create market awareness and identify potential clients through various channels.
• Develop email campaigns and use social mediums like LinkedIn to educate and demonstrate the value of our solutions to prospects.
• Conduct outbound cold calls and refine sales skills to effectively communicate the value proposition of our solutions and overcome objections and competitive questions.
• Follow-up on inbound marketing leads and identify qualified opportunities, providing appropriate levels of information at the right time for interested prospects.
• Maintain detailed and updated documentation and lead management activity using Salesforce.com, SalesLoft/Outreach, and other tools.
• Consistently achieve qualified opportunity quotas to ensure territory revenue objectives.

Requirements

• Bachelor's degree in communications, pre-med, business, marketing, or related degree preferred.
• 1-2 years of previous professional experience in sales, marketing, communication, or related professions is highly preferred.
• Experience using CRM, EHR, Salesforce, SalesLoft, Outreach, Zoom Info, G-Suite/Mac is a plus.
• Strong interest in healthcare and developing a career in sales.
• Polished and engaging communication skills, both written and verbal.
• Strong problem-solving skills with the ability to overcome objections and think on your feet.
• Strong planning and organizational skills.
• Flexible and adaptable with an ability to receive and learn from feedback.
• Exhibits grit: stick with things until finished, even in the face of adversity, with an ability to bounce back from failure or disappointment.
• Business acumen and customer orientation: exhibits knowledge of products and customer profiles through proactive research.
• Collaborative and team-oriented.

Benefits

• United States Comprehensive medical, dental, and vision benefits, including a company Health Savings Account contribution.
• 401(k): ModMed provides a matching contribution each payday of 50% of your contribution deferred on up to 6% of your compensation. After one year of employment with ModMed, 100% of any matching contribution you receive is yours to keep.
• Generous Paid Time Off and Paid Parental Leave programs.
• Company paid Life and Disability benefits.
• Flexible Spending Account.
• Employee Assistance Programs.
• Company-sponsored Business Resource & Special Interest Groups that provide engaged and supportive communities within ModMed.
• Professional development opportunities, including tuition reimbursement programs and unlimited access to LinkedIn Learning.
• Global presence and in-person collaboration opportunities; dog-friendly HQ (US), Hybrid office-based roles and remote availability for some roles.
• Weekly catered breakfast and lunch.
• Treadmill workstations, Zen, and wellness rooms within our BRIC headquarters.

Phishing Scam Warning

Please be aware that no job offers will be made from ModMed without a formal interview process, and valid communications from our hiring team will come from our employees with a ModMed email address (first.lastname@modmed.com). Please check senders’ email addresses carefully. Additionally, ModMed will not ask you to purchase equipment or supplies as part of your onboarding process. If you are receiving communications as described above, please report them to the FTC website.