Sales Development Representative

About the role

RFgen Software is seeking a Sales Development Representative to join its growing team. The SDR will focus on outreach and communication with prospects and customers, using relationship-building skills to identify customer prospects ready to discuss their business problems. The role leverages a world-class set of enterprise sales tools to identify new opportunities for the sales team through cold outreach and marketing-qualified leads.

Key Responsibilities

• Prospect, educate, qualify, and develop both target account leads and inbound marketing leads to create sales-ready meetings and opportunities.
• Execute target market penetration, including calling C-suite executives and front-line managers, social media outreach, following up on marketing-generated leads, webinar and event follow-up, creative campaigns, and door-opener outreach.
• Interact with prospects daily via telephone, video, LinkedIn, email, and other channels.
• Research accounts, identify key players, generate interest, and develop accounts to stimulate opportunity.
• Distribute opportunities to appropriate sales representatives, educating each rep as necessary about the opportunity.
• Effectively handle and overcome prospect objections with confidence.
• Become a trusted resource and develop productive relationships with prospects.
• Provide closed-loop feedback to ensure continuous process optimization.
• Maintain professional internal and external relationships that align with our core values and culture.
• Strategize the tactical execution of go-to-market plans with Regional Account Representatives.
• Leverage ZoomInfo and LinkedIn Sales Navigator platforms to support advanced prospecting of target accounts.
• Use the SalesLoft platform to organize and facilitate daily outbound calls, emails, and LinkedIn activities.
• Identify new business opportunities within the existing customer base to uncover additional revenue opportunities.
• Maintain alignment with the Marketing team to build the value proposition and remain relevant to prospects and customers.
• Create a feedback loop on what works and share market intelligence gathered daily from buyers.

Requirements

• 4-year college degree.
• 2-3 years of customer service or sales development experience, including high-volume customer and/or sales prospect outreach.
• Natural affinity for meeting, talking, and communicating with new people without fear of rejection.
• High level of energy, motivation, drive, persistence, initiative, commitment, and professionalism.
• Exceptionally strong verbal and written communication skills.
• Excellent time management and prioritizing abilities.
• Excellent phone-based sales and customer service skills.
• A great "can-do" attitude and desire to learn professional sales.
• A desire to be part of a great team and continue learning and adapting.
• Discipline to maintain high activity levels.
• A competitive mindset focused on achieving goals.
• Knowledge of MS Office Applications, Salesforce.com, and LinkedIn is a plus.

Preferred Qualifications (Bonus)

• SDR experience.
• Experience with SalesLoft, Salesforce, ZoomInfo, and LinkedIn Sales Navigator.
• Prior sales, call center, door-to-door, or customer service experience.
• Professional work experience or familiarity with a corporate office work environment.