Sales Development Manager

About the role

At Move Concierge, a strong start can shape a lasting sales career. The Sales Development Manager guides new sales team members through their first 90 days, from classroom training to confident performance on the sales floor. This strategic position deploys onboarding programs that facilitate smooth transitions, boost retention, and foster long‑term engagement. The role leads a team of salespeople to drive revenue, motivate lead handling, and set targets to meet or exceed revenue forecasts.

Responsibilities

• Deploy various forms of onboarding, orientation, and skills training using group discussion, lecture, simulations, and videos.
• Review and analyze sales and operational records and reports; use data to project sales, determine profitability and targets, and identify potential new markets.
• Collaborate with executive leadership to develop sales quotas and strategies.
• Maintain records of training and development activities, attendance, test and assessment results, and retraining requirements.
• Facilitate a 2‑week onboarding classroom training program as part of the onboarding program.
• Evaluate program effectiveness through assessments, surveys, and ongoing feedback.
• Stay current on sales training best practices and Move Concierge products and processes.
• Assist in development of instructional materials and job aids.
• Participate in interviewing and the selection of candidates.
• Provide daily leadership to the assigned sales team.
• Motivate and encourage the sales team to ensure quotas are met.
• Provide guidance and support to team members to develop their skills.
• Organize and oversee the schedules and performance of the assigned team.
• Conduct performance evaluations that are timely and constructive.
• Handle progressive discipline of employees in accordance with company policy.
• Resolve customer complaints, staffing problems, and other issues that may interfere with efficient sales operations.

Requirements

• Bachelor’s degree in Business, Business Administration, or a related field.
• At least three years of sales leadership experience.
• Excellent verbal and written communication skills.
• Excellent sales and customer service skills with proven negotiation abilities.
• Strong supervisory and leadership skills.
• Excellent organizational skills and attention to detail.
• Proficient with Microsoft Office Suite or related software.

Preferred Qualifications

• Experience with Salesforce or other Customer Relationship Management (CRM) systems.

About Move Concierge

Move Concierge takes the hassle out of connecting utilities and home services including TV, internet, phone, home automation and security. The company's white‑glove service pairs each client with a personal concierge who builds a whole‑home connection plan, places the orders and schedules every installation – all through a single point of contact. Founded in Dallas in 2009 and now serving movers nationwide, Move Concierge is trusted by over 2 million clients and agents. The company has been named to the Inc. 5000 list of America’s fastest‑growing private companies six times and was recognized by the Dallas Morning News as a top workplace in 2020, and among Dallas Business Journal’s best places to work in 2026.