Sales & Customer Fulfillment F-SME

About the role

Serve as the business process expert for Order-to-Cash functions (customer management, order processing, fulfillment, billing, returns, credit management, customer service).

Responsibilities

• Provide detailed knowledge of current sales, distribution, and customer service processes.
• Participate in fit-to-standard workshops and evaluate SAP S/4HANA capabilities.
• Review and validate business requirements, process designs, configuration decisions, and functional specifications.
• Support testing (SIT/UAT), data migration validation, and cutover preparation.
• Support change management, user training, and adoption activities.

Requirements

• 5 years of expertise in SD, MM, EWM, Logistics, Sales Planning, Inventory Management.
• Expert in Sales & Sales operations industry experience with end-to-end process knowledge.
• Knowledge in SAP Signavio and SAP Cloud ALM required.
• S/4 Finance certification preferred.

Benefits

• Medical, dental, and vision insurance
• 401(k)
• Other standard benefits as applicable

About Unicon

UNICON is a workforce solutions provider with over 35 years of experience supporting organizations across a variety of industries. We partner with our clients to deliver skilled professionals while maintaining a strong focus on quality, compliance, and long-term relationships.