Sales & Fulfillment Coordinator

Sales Support

Support Walmart and other key retail account management activities
Manage retailer systems, item setup, maintenance, and ongoing updates
Prepare and maintain sales reports and retailer documentation
Monitor inventory levels, replenishment flow, and item performance
Support buyer meetings, line reviews, and showroom preparation

Order Management

• Work closely with the Sales team to ensure all orders align with customer expectations
  Receive, review, and process retailer POs through EDI systems (e.g., SPS Commerce, TrueCommerce, Walmart Retail Link, Target Partners Online)
  Validate pricing, item setup accuracy, quantities, pack configurations, ship windows, and vendor requirements before confirming
  Monitor and resolve EDI errors, ASN issues, acknowledgments, and transmission failures
  Maintain internal order tracking dashboards and proactively update teams on order status
  Maintain compliance with all retailer-specific documentation and data standards

Fulfillment & Logistics

• Request routing with major retailers (Walmart, Sam’s Club, Target, Amazon, Five Below, etc.)
  Generate and validate ASNs, BOLs, packing lists, pallet labels, and all shipping documentation
  Coordinate pickup appointments, freight bookings, and delivery schedules
  Communicate with overseas Production and Account Services teams on inventory, shipping schedules, and compliance requirements
  Track shipments and proactively resolve exceptions, delays, or compliance issues

Warehouse Coordination

• Communicate with the warehouse daily on order status, pick/pack needs, labeling, and special customer requirements
  Ensure inventory availability and accuracy prior to confirming orders
  Monitor inbound container schedules and coordinate outbound priority shipments
  Support warehouse with any retailer-specific labelling or packaging instructions (PDQs, pallet programs, club packs)

Qualifications

• Previous experience supporting Walmart and/or other major retail accounts
  Strong knowledge of major retail portals, including Walmart Retail Link / Scintilla / NOVA / Supplier One, Amazon Vendor Central, Target Partners Online, or similar systems
  1+ years of experience in EDI, order processing, logistics coordination, supply chain operations, or vendor compliance
  Experience with replenishment planning and inventory management
  Experience creating and troubleshooting ASNs, BOLs, and EDI document flows (850, 856, 810)
  Highly organized and excellent attention to detail
  Strong communication skills and ability to coordinate with cross-functional teams both internally and externally
  Proficiency in Microsoft Excel (e.g., VLOOKUP/XLOOKUP, PivotTables, and data analysis tools)
  Ability to work in a fast-paced environment with shifting priorities
  Team-oriented mindset with a positive attitude

Preferred

• Knowledge of domestic freight, LTL, and FTL logistics, direct import, etc.
  Experience working with overseas teams, particularly in Hong Kong and China on shipping and production schedules

Additional Information

Application Process:
Please submit your resume and cover letter on the recruitment portal if you are interested to apply for this position. Only local candidates would be considered. All responses will be kept strictly confidential. Only shortlisted candidates will be contacted.

Maxx Group is an equal opportunity employer that employs individuals based on job-related qualifications regardless of race, religion, sex, national origin, age, disabilities, or any basis prohibited by law.