Sales Counselor

Responsibilities

• Actively utilize sales strategies, presentation tools, and marketing resources to achieve sales goals.
• Ensure high levels of customer satisfaction through excellent sales service.
• Responsible for obtaining and managing outbound leads through networking, prospecting, and cultivating new relationships within the community.
• Independently manage your sales pipeline, establishing meaningful connections with potential clients to drive business growth.
• Welcome prospective clients providing an experience aligned with the Blue Heron brand and values.
• Ensure prospective client information is accurately captured and managed in CRM throughout the sales process.
• Provide tours for prospective clients through the Client Experience Center, show home and on available homesites.
• EFFECTIVELY communicate value proposition and key differentiators versus other builders.
• Maintain and update knowledge of all Blue Heron products i.e. floorplans, homesites, options, design process, financing process, and communities.
• Engage clients in conversation to fully understand purchasing motivation and determine appropriate qualification.
• Facilitate the purchasing process including an explanation of financing options, introductions to financing lenders, and follow through to ensure the loan process is executed in a timely manner.
• Schedule and coordinate appointments for clients with internal Blue Heron disciplines.
• Manage the full client journey during the entirety of the build and work directly with internal and external stakeholders to resolve any issues during the engagement.
• ACTIVELY engage in client walks and milestone celebrations as applicable.
• Maintain lead management with regular follow-up.
• Complete all required reporting in a timely and thorough manner.
• Maintain acceptable sales conversion.
• Write and execute reservation and/or purchase agreements.
• Attend weekly sales meetings and sales training as scheduled.

Requirements

• Maintain an active Nevada Real Estate license.
• Minimum of 5 years of sales experience, preferably in luxury real estate, custom homes, or new home construction.
• Strong presentation, communication, organizational, and analytical skills.
• Experience using CRM systems preferred.
• Proficiency in Microsoft Office Suite.
• Prowess in building authentic relationships and delivering exceptional client service.
• Ability to thrive in a collaborative team environment while confidently solving problems independently.
• Strong work ethic, professionalism, and a client-first mindset.
• Availability to work weekends and attend special events as needed.