Sales Coordinator / Junior Account Manager

About the role

Empire & Co. is the largest commercial furniture dealer in the world, with over 80 years of experience. We partner with over 500 manufacturers to deliver innovative workplace solutions across corporate, healthcare, education, hospitality, and residential sectors. With more than 565 employees nationwide, we are proud to be a preeminent Steelcase dealer, driven by our commitment to excellence and our philosophy: Delivering Perfect.

Key Responsibilities

• Support Account Managers with client communication and day-to-day project needs
• Aid in preparing proposals, quotes, and client presentations
• Cook up internal coordination with design, operations, and project management teams for smooth execution
• Track orders, timelines, and project milestones from order placement through installation
• Communicate with vendors and manufacturers to confirm product specifications, pricing, and lead times
• Maintain accurate project documentation and update internal systems accordingly
• Aid with scheduling meetings, site visits, and installations
• Provide timely updates to clients and internal stakeholders
• Help identify and resolve project-related issues to ensure a smooth client experience

Qualifications

• Skills & Qualifications
• Bachelor’s degree preferred (Business, Interior Design, or related field)
• 1–3 years of experience in sales support, project coordination, or customer service
• Strong organizational skills with the ability to manage multiple priorities
• Excellent communication and interpersonal skills
• Detail-oriented with strong problem-solving abilities
• Proficient in Microsoft Office (Excel, Word, PowerPoint); experience with CRM or project management tools is a plus
• Ability to work both independently and collaboratively in a fast-paced environment
• Interest in commercial furniture, design, or workplace solutions preferred