Sales Coordinator II- Pulp

Main Responsibilities

• Aid in developing and updating the pulp production schedule to meet customer delivery and quality requirements.
• Adjust schedules in response to disruptions and communicate impacts to sales and operations.
• Escalate urgent issues and collaborate with IT/BPE to resolve system problems.
• Ensure accuracy of customer and order information, validating specifications, quantities, and requested dates against production capabilities and resolving discrepancies as needed.
• Provide timely updates to customers, global sales teams, and logistics, providing updates on order status, production schedules, shipping plans, railcar activity, and documentation.
• Support maintenance of weekly sales forecasts and three-month outlook, incorporating schedule changes.
• Prepare and distribute required business reports; support global affiliates and Finance with forecasting insights and data to inform planning and decision-making.
• Aid in month-end inventory and financial close reporting, including gathering data and reconciling discrepancies between physical and system inventories.
• Aid in preparing materials for the weekly Sales & Operations Planning call, consolidating cross-functional updates into a cohesive presentation.
• Maintain key business systems (Elixir, Proficy, SAP, MICS, EPIC BObj), interfaces, and customer master data to ensure production and shipping continuity.
• Submit DCRs and support system testing.
• Ensure compliance with all certification programs, including correct Forestry Certification claims on orders.
• Participate in internal and external audits (ICS, Forestry Certification, ISO).
• Maintain awareness of Sappi policies, systems industry practices; participate in training to build skills and provide efficient backup support.

Minimum Education And Skills Requirements

• Proficient in using SAP, Microsoft Office, Outlook, SharePoint, Elixir, Manufacturing Execution, Enterprise Resource Planning, and other systems necessary for the role.
• Adept at learning; embraces change.
• Bachelor’s degree in Supply Chain Management, Engineering, Logistics, Business Studies or equivalent job-related or professional experience.
• Strong verbal and written communication skills, effective interpersonal and time management skills, dependable team player with a positive disposition and professional attitude.
• Able to manage assigned tasks and shifting priorities, follow and interpret guidelines, with a high attention to detail and accuracy.
• Basic understanding of logistics contracts and tariffs, international logistics process, trade compliance, warehousing and inventory management.
• Demonstrated ability to identify and solve routine problems, collaborate with others to resolve them, and support continuous improvement activities.
• Ability to travel as needed.