SALES COORDINATOR I - CB & VR - FULL-TIME - DAY SHIFT

About the role

Assist the Sales Manager in booking group business composed of hotel rooms, which may include meeting space, food and beverage functions, and property activities such as golf or spa while increasing revenues and maximizing the average daily room rate.

Responsibilities

• Assist Sales Manager in creating bookings and producing contracts using various sales computer systems.
• Create the group folder with supporting documents and paperwork.
• Answer and return telephone calls for the Sales Manager.
• Conduct research to help the Sales Manager locate potential prospects for group business.
• Understand and know all of Mesquite Gaming’s properties and amenities.
• Meet and greet all clients with a pleasant and friendly attitude via the telephone or in person.
• Listen to the clients needs and communicate the client’s requests to the Sales Manager or other departments.
• Provide immediate feedback to the client or deliver a message to the Sales Manager in expedient time.
• Other job related duties as assigned and instructed by management.

Requirements

• Minimum age requirement: 18 years old.
• Physical demands: work requires some physical exertion such as long periods of standing; walking over rough, uneven, or rocky surfaces; recurring bending, crouching, stooping, stretching, reaching, or similar activities; recurring lifting of moderately heavy items such as typewriters and record boxes; above-average agility and dexterity may be required.
• Work environment: everyday risks or discomforts requiring normal safety precautions typical of offices, meeting and training rooms, libraries, and residences or commercial vessels; work area adequately lighted, heated, and ventilated; 24 hour/7 day a week work environment with varying shifts including weekends and holidays.

Qualifications

• Self‑starter with an outgoing personality who enjoys interacting with clients.
• Excellent written and oral communication skills and telephone etiquette.
• Professional appearance.
• Ability to handle stress of multiple tasks; organize and prioritize tasks to meet deadlines.
• Punctual and able to work flexible hours, including nights and weekends.
• Intermediate computer skills with proficiency in Microsoft Word and Excel; basic knowledge of Delphi and LMS Office is an advantage.
• High School Diploma or equivalent required.