Jobs · Business Development · Tennessee

Sales Coordinator

White Lodging · Knoxville, TN · 2 wk ago
On-siteBusiness DevelopmentOther

About the role

White Lodging develops and operates a portfolio of award-winning premium hotels, rooftop bars, and restaurants in some of the country's most dynamic cities. We are hiring an Area Sales Coordinator to support our hotel sales team. This is a hotel sales support role for an organized, detail-oriented hospitality professional who thrives behind the scenes — managing leads, coordinating group bookings, drafting proposals, and keeping the sales engine running smoothly. If you're looking for hotel sales coordinator jobs, an entry-level hotel sales position, or a hospitality sales support role where you can learn the business from the inside and grow into a Sales Manager role, this is your opportunity with one of the country's most growth-oriented hotel management companies.

Responsibilities

  • Support the hotel sales team by routing incoming sales leads, drafting group proposals, and managing group bookings from initial inquiry through confirmation
  • Build and maintain relationships with key client contacts — fully understanding their event and group needs and proactively communicating all relevant details to hotel operations teams for seamless execution
  • Prepare and distribute sales contracts, group resumes, banquet event orders (BEOs), and other sales correspondence with accuracy and professionalism
  • Maintain accurate and up-to-date records in the hotel sales system (Delphi, CI/TY, or comparable platform) — tracking leads, bookings, and client communications across all assigned properties
  • Assist in coordinating and executing sales blitzes, client appreciation events, site visits, and property tours that support the team's prospecting and account development efforts
  • Respond promptly to incoming sales inquiries via phone and email — qualifying leads and routing them to the appropriate Sales Manager with full context and documentation
  • Support the Director of Sales and Senior Sales Managers with reporting, forecasting documentation, and presentation preparation as needed
  • Serve as a knowledgeable point of contact for clients and internal hotel teams — representing the White Lodging sales team with professionalism and a service-first mindset
  • Perform other duties as assigned

What You'll Bring

  • Prior hotel sales, hospitality, events, or administrative support experience preferred — not required; we will train the right candidate with the right attitude and organizational instincts
  • Exceptional written and verbal communication skills — you draft clear, professional proposals and correspondence and communicate confidently with clients and hotel operations teams alike
  • Strong relationship-building skills — with clients, sales teammates, and internal hotel departments
  • Impeccable time management and organizational skills — you manage multiple deadlines, bookings, and client needs simultaneously without dropping the ball
  • Proficiency in Microsoft Office (Word, Excel, Outlook) — experience with hotel sales systems such as Delphi or CI/TY a strong plus
  • A genuine interest in growing a career in hotel sales — you're curious, coachable, and motivated to learn the full sales process from the inside out

Benefits

  • Medical, dental, and vision insurance
  • Life and disability insurance
  • Paid parental leave
  • DailyPay — get paid when you need it
  • Employee Assistance Program (EAP)
  • 401(k) with company match
  • Paid time off (PTO) with rollover
  • Complimentary wellness tools
  • Unlimited employee referral bonuses
  • Advanced scheduling with easy shift swapping via our app
  • Leadership development & tuition reimbursement
  • Discounts on hotel rooms, dining, and travel
  • Growth opportunities across multiple hotel properties in your market

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