Sales Coordinator

Summary of Responsibility

The Sales Coordinator is an office-based role responsible for providing critical operational, technical, and administrative support to the Outside Sales team. This position plays a key role in ensuring sales processes run smoothly, customer expectations are met, and internal coordination across Sales, Marketing, Contracts, and Project Management is effective.

What You Will Contribute

• Provide comprehensive support to the Outside Sales team to help meet and exceed company sales goals.
• Serve as a key internal point of contact to ensure excellent customer experience for all stakeholders.
• Partner closely with the Marketing team on sales-related initiatives, campaigns, and materials.
• As the primary owner of the CPQ (Configure, Price & Quote) system, including maintaining accurate customer and deal information in Salesforce.
• Collaborate with Contracts and Project Management teams to ensure customer machine details, statements of work (SOWs), and shipment schedules are accurate and completed on time.
• Coordinate scheduling and logistics related to hosting customers, including visits, demonstrations, and meetings.
• Create machine tool layouts, including sizes, specifications, and weights, to support sales and project planning efforts.
• Support customers with technical inquiries by identifying, coordinating with, and following up with the appropriate internal resources.
• Prepare deal sheets, pricing documentation, and product line pricing support as needed.
• Demonstrate strong, proactive, and effective communication with both internal teams and external customers.
• Maintain a high level of accuracy and attention to detail across all responsibilities.
• Occasional travel may be required.

Qualifications and Competencies

• College degree preferred.
• Experience with Salesforce or similar CRM systems preferred.
• Proficiency in Microsoft Office tools, including Outlook and PowerPoint.
• SolidWorks experience is a plus.
• Ability to quickly learn and become fully versed in key operating systems and internal tools.
• Strong organizational skills with the ability to manage multiple priorities simultaneously.
• Excellent written and verbal communication skills.
• High attention to detail with a commitment to accuracy in all aspects of work.
• Proficient math and analytical skills to support pricing and deal development.
• Demonstrated technical aptitude and willingness to learn complex systems and product details.