Sales Coordinator

Sales & Events Support

Serve as the first point of contact for new group and event inquiries by receiving qualifying, and routing sales leads while ensuring every prospective client receives a prompt, professional first impression.

• Create and assign master bill (PM) accounts for groups and events.
• Create room blocks and reservation links.
• Manage group room block inventory and support reservation changes and booking requests.
• Distribute weekly reports.
• Support the Wedding Sales Manager with tastings, event detailing, site tours, and final walkthroughs.
• Cook up wedding details and prepare event resumes.
• Communicate group and event details with clients and hotel departments.

Group Billing

Manage billing records, receipts, payment documentation, and final billing reconciliation.

• Manage contract-based financial requirements, including deposits and attrition.
• Maintain payment status and assist with payment resolution.
• Post group-related revenue and charges.
• Prepare complete final billing documents with supporting charges.
• Cook up final bill review and invoice distribution.

Qualifications

• Hospitality, hotel, catering, event coordination, or administrative experience preferred.
• Highly organized with strong communication skills and a commitment to exceptional service.
• Ability to prioritize multiple tasks with accuracy and attention to detail.
• Experience with Microsoft Office; CI/TY, OPERA, Delphi, or Marriott systems preferred.
• Accounting or billing experience preferred.
• Ability to build strong client relationships and collaborate across departments.

Why You'll Love Working Here

• Work inside one of Nashville's most recognizable historic luxury hotels.
• Gain hands-on experience with weddings, corporate meetings, and luxury group events.
• Receive hands-on coaching and mentorship from an experienced Sales & Events leadership team committed to your professional development.
• Build relationships across Sales, Catering, Front Office, Accounting, and Operations while becoming an integral part of the guest experience.
• Opportunities for career advancement into Wedding Sales, Group Sales, or Event Management.
• Marriott benefits and worldwide career opportunities.
• Join a collaborative team passionate about creating unforgettable guest experiences.

ACADEMIC BACKGROUND

A high school diploma or equivalent required.

Benefits

• Medical, dental, and vision (HSA available)
• Company-paid disability & life insurance
• Employee Assistance Program
• Supplemental benefits
• 401(k) with match
• Employee discounts
• Paid vacation & sick time

Wage

$21.00/hour

Position Requirements

Successful completion of a background check is required prior to employment.

EEO Statement

HM Alpha Hotels & Resorts is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind. We are committed to providing an environment of mutual respect, the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, sex (including pregnancy and gender identity), national origin, age (40 or older) disability, genetic information, family or parental status, military service, or any other status protected by the laws or regulations in the locations where we operate. HM Alpha Hotels & Resorts will not tolerate discrimination or harassment based on any of these characteristics.