Sales Consultant - Jewelry (Full-Time)

About the role

We are seeking proactive and goal-driven individuals who embrace challenges with confidence, strive for excellence, can take initiative, and want to be part of a dynamic team. As a Jewelry Consultant, you’ll join a team where your contributions make a difference, helping create exceptional shopping experiences and being part of customers’ special moments in life.

While no jewelry experience is required, your consultative sales background will be invaluable. We provide comprehensive training to ensure you develop in-depth knowledge of our merchandise, represent our brand, and deliver tailored solutions that exceed customer expectations.

Responsibilities

• Conduct sales presentations that emphasize the features and benefits of our products, actively driving sales by understanding and meeting each customer’s unique needs.
• Cultivate strong customer relationships, maximize sales performance, share compelling product stories, and deliver an unparalleled experience for every guest.
• Work toward personal and team goals, contributing to the overall success of the store.
• Train and mentor new team members, share expertise, and give and receive feedback.

Requirements

• At least 2 years of consultative, customer-facing sales experience, selling products with clear features and benefits (jewelry experience not required).
• Availability during evenings and weekends.
• High level of visual acuity and manual dexterity.
• Excellence in written and spoken English; effective communication is key.
• A minimum of a high school diploma or equivalent.

Shane Co. accepts applications for this position on an ongoing basis. Employer will not sponsor visa or work authorization.

Pay

Base Pay range for this role is $24 to $29 per hour, specific to this location. Placement in the range is determined through interviews, a review of experience, knowledge, skills, and geographic market data. New hires typically start toward the lower end of the range, with higher starting rates possible for those with more demonstrated sales experience. Performance-based increases are awarded annually, with no ceiling to base pay over time.

Additional earnings opportunities include:

• A team bonus ranging from $0 to $150 per week for every store team member.
• An individual sales performance bonus paid annually, ranging from $2,000 to $50,000 based on performance.

Benefits

• Competitive medical, dental, and vision coverage.
• Competitive 401(k) plan with company match.
• Paid time off, including vacation, sick time, holidays, volunteer time, and bereavement (including for pets).
• Company-paid extended illness bank, optional long-term disability, and company-paid life insurance.
• Parental benefits, including paid parental leave, fertility benefits, and child and adult care Flexible Spending Accounts.
• Employee Affinity Groups focused on parenting, LGBTQ+, grief and loss, and more.
• Dedicated training specific to your role, with opportunities for career growth and advancement, including management and leadership development.
• Self-paced internal learning covering career and personal topics, such as Excel and photography, available to all employees.

Schedule

Store hours are Monday to Wednesday 10 AM to 7 PM, Thursday to Friday 10 AM to 8 PM, Saturday 10 AM to 6 PM, and Sunday noon to 5 PM. While weekend and evening availability is required, Shane Co. is closed on 7 paid holidays each year, offering more enjoyable hours than many retailers.