Jewelry Consultant- Jewelry (Full-Time)

About the role

We are seeking proactive and goal-driven individuals who embrace challenges with confidence, strive for excellence, can take initiative, and want to be part of a dynamic team. While no jewelry experience is required, your consultative sales experience will help you understand and address customers’ needs, providing tailored solutions that exceed their expectations. We provide comprehensive training to ensure you develop in-depth knowledge of our merchandise, represent our brand, and create an exceptional shopping experience for each customer.

Responsibilities

• Conduct sales presentations that emphasize the features and benefits of our products.
• Actively drive sales by understanding and meeting the unique needs of each customer.
• Cultivate strong customer relationships, maximize sales performance, share compelling product stories, and deliver an unparalleled experience for every guest.
• Work toward personal and team goals while contributing to the overall success of the store.
• Train and mentor new team members, share expertise, and give and receive feedback.

Requirements

• At least 2 years of consultative, customer-facing sales experience selling products with clear features and benefits (jewelry sales experience is not mandatory).
• Availability during evenings and weekends.
• High level of visual acuity and manual dexterity.
• Excellence in written and spoken English; effective communication is key.
• A minimum of a high school diploma or equivalent.

Pay

Base Pay range for this role is $26 to $34 per hour, specific to this location. Placement in the range is determined through interviews, experience, skills, and market alignment. New hires typically start toward the lower end of the range, with higher starting rates possible for those with more demonstrated sales experience, knowledge, and skills.

Average performance earns a moderate annual increase, while high performers can earn very generous increases. There is no ceiling to your base pay rate over time.

• Team bonus: $0 to $150 per week for every store team member.
• Individual sales performance bonus: $2,000 to $50,000 annually, based on performance.

Benefits

• Competitive medical, dental, and vision coverage.
• Competitive 401(k) plan with company match.
• Paid vacation time, sick time, holidays, volunteer time, and bereavement time (including for pets).
• Company-paid extended illness bank, optional long-term disability, and company-paid life insurance.
• Parental benefits: paid parental leave, fertility benefits, and child and adult care Flexible Spending Accounts.
• Employee Affinity Groups (e.g., parenting, LGBTQ+, Grief and Loss).
• Dedicated training specific to your role, with opportunities for career growth and advancement.
• Self-paced internal learning covering career and personal topics (e.g., Excel, photography).

Schedule

Store hours (availability during evenings and weekends is required):

• Monday to Wednesday: 10 AM to 7 PM
• Thursday to Friday: 10 AM to 8 PM
• Saturday: 10 AM to 6 PM
• Sunday: 12 PM to 5 PM

We are closed on 7 paid holidays each year for most staff, aligning with times when most retailers are open.