Sales Consultant - Jewelry (Full-Time)

About the role

We are seeking proactive, goal-driven individuals who embrace challenges with confidence, strive for excellence, and take initiative. As part of our dynamic team, you’ll leverage at least two years of consultative sales experience to understand and address customers’ needs, providing tailored solutions that exceed expectations. While jewelry experience isn’t required, your background in selling products with distinct features and benefits will be invaluable. We provide comprehensive training to ensure you develop in-depth knowledge of our merchandise, represent our brand, and create exceptional shopping experiences for every customer.

Responsibilities

• Conduct sales presentations that emphasize the features and benefits of our products.
• Actively drive sales by understanding and meeting the unique needs of each customer.
• Cultivate strong customer relationships, maximize sales performance, share compelling product stories, and deliver an unparalleled experience for every guest.
• Work toward personal and team goals to contribute to the overall success of the store.
• Train and mentor new team members, share expertise, and give and receive feedback.

Requirements

• At least 2 years of consultative, customer-facing sales experience selling products with clear features and benefits (jewelry experience not required).
• Availability during evenings and weekends.
• High level of visual acuity and manual dexterity.
• Excellence in written and spoken English; effective communication is key.
• A minimum of a high school diploma or equivalent.

Benefits

• Competitive medical, dental, and vision coverage.
• Competitive 401(k) plan with company match.
• Paid vacation time, sick time, holidays, volunteer time, and bereavement time (including for pets).
• Company-paid extended illness bank, optional long-term disability, and company-paid life insurance.
• Parental benefits, including paid parental leave, fertility benefits, and child and adult care Flexible Spending Accounts.
• Employee Affinity Groups focused on parenting, LGBTQ+, and Grief and Loss.
• Dedicated role-specific training and commitment to career growth, including management and leadership development.
• Internal learning opportunities covering career and personal topics (e.g., Excel, photography), available to all employees.

Pay

• Base Pay range: $26 to $31 per hour (placement determined by experience, skills, and market alignment; new hires typically start toward the lower end).
• Team bonus: $0 to $150 per week for store team members.
• Individual sales performance bonus: $2,000 to $50,000 annually, based on participation in team and individual sales.
• Annual increases for average and high performers, with no ceiling on base pay over time.

Schedule

• Store hours: Monday–Wednesday 10 AM–7 PM, Thursday–Friday 10 AM–8 PM, Saturday 10 AM–6 PM, Sunday 12 PM–5 PM.
• 7 paid holidays per year (closed when most retailers are open).
• Evening and weekend availability required.

Shane Co. accepts applications on an ongoing basis and reviews them as received. The position remains open until filled based on business needs. Employer will not sponsor visas or work authorization.