Sales Consultant

About the role

As a Retail Sales Consultant at Mattress Warehouse, you will sell premium mattress and bedding products using our proven selling process and the exclusive bedMATCH diagnostic sleep system, provide a relaxed, low‑pressure educational shopping experience, assist customers with loading purchases, reset the showroom floor, and utilize tablets and mobile point‑of‑sale technology.

Responsibilities

• Sell premium mattress and bedding products using the proven selling process and bedMATCH system.
• Conduct personalized sleep consultations with the bedMATCH diagnostic tool (18 measurements).
• Provide a relaxed, low‑pressure, educational shopping experience focused on improving customers’ sleep.
• Assist customers with loading mattress purchases onto their vehicles.
• Reset and maintain the showroom floor.
• Use tablets and mobile POS for transactions and customer interactions.
• Engage with customers to understand their needs and recommend appropriate sleep solutions.

Requirements

• Availability to work a retail schedule that includes evenings, most holidays, and all weekends.
• Ability to lift up to 75 pounds.
• Willingness to work a typical 4‑5‑day week, with hours ranging from 40 to 55 per week.

Qualifications

• Bilingual fluency in English and Spanish (or other languages) is a plus.

Skills

• Team‑oriented attitude with high energy and enthusiasm.
• Strong interpersonal skills for meeting and interacting with customers.
• Ability to understand customer needs and tailor recommendations.
• Comfort using technology such as tablets, mobile POS, and the bedMATCH system.

Benefits

• Robust compensation package: greater of a generous hourly wage or commission pay, plus eligibility for bonuses.
• 401(k) plan with a substantial employer match.
• Comprehensive insurance coverage: medical, dental, vision, short‑term and long‑term disability, basic life and AD&D.
• Recognition programs and product discounts.
• Generous paid time off (vacation, personal, and sick days).
• Paid training program, continuous feedback, and access to an expansive learning library for growth and development.

Pay

Compensation includes the greater of a generous hourly wage or commission pay, with eligibility for performance‑based bonuses.

Schedule

• Typical 4‑5‑day work week.
• Scheduled hours range from 40 to 55 hours per week.
• Required availability for evenings, most holidays, and all weekends.