Sales Consultant
Duties & Responsibilities
- Greet patients and customers as they enter the store.
- Identify patients’ needs to ensure an easy and memorable experience.
- Provide promotional products and services available.
- Aids patients and customers in choosing eyewear that fits their budget and eye care needs.
- Troubleshoot and identify problems related to prescriptions.
- Resolve customer complaints and provide solutions to remedy situations.
- Achieve sales goals while complying with company and local policies and procedures.
- Adhere to quality control standards including OSHA and other safety requirements.
- Ensure brand standards by performing basic housekeeping duties.
- Execute simple customer repairs, assemble lenses into frames, and edge stock lenses to expedite delivery of eyeglasses.
- Ensure brand standards are met in the lab area.
- Notify management of equipment malfunctions, incomplete orders, incorrect lenses, etc.
- Keep track of delivery time commitments to patients (Now Service, Ready When Promised).
- Other duties as assigned and required.
Key Qualifications
- Proven track record of delivering outstanding customer service while exceeding sales goals in a fast-paced retail environment.
- The ability to multitask, prioritize, and be flexible with changing business needs in a team environment.
- The skills necessary to communicate effectively with a diverse group of people.
- Passionate about outstanding customer/patient care and eager to share that passion with others.
- Schedule flexibility.
About Us
Stanton Optical is among the nation’s fastest-growing, full-service retail optical centers. We are dedicated to offering customer service and quality eyewear at affordable prices to our patients and customers. As a leading optical retailer, we offer some of the nation's most desirable optical brands. Our team members share and support the Vision, Mission, and Values of our parent company, Now Optics.
Why Join Our Winning Team?
- We are the fastest-growing, founder-led, and privately-owned eye care provider in the United States.
- We believe quality eye care should be easy, accessible, and affordable for all people.
- We consistently rank among the nation’s top optical retailers.
- We offer a flexible, dynamic work environment where we foster innovation and creativity.
- We encourage you to be proactive in sharing great ideas to improve the business.
- Eligible employees enjoy great benefits such as medical, dental, and prescription drug coverage, company-paid life and short-term disability coverage, and free eyeglasses.
- We also offer identity theft protection, pet insurance, and much more.
- Paid time off that increases with seniority.
- Professional development and promotion opportunities.
- Employee recognition programs.
- Employee Assistance Program (EAP).
- Employees get 2 free eyeglasses (no dollar limit) every year, and Friends and Family discounts on our products!
- Competitive variable compensation opportunities and commission on sales.
Qualifications
- You have a high school diploma or equivalent required.
Equal Opportunity Employer
Now Optics d/b/a Stanton Optical is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions at our company are based on business needs, job requirements, and individual qualifications, without regard to actual or perceived race, color, religion, sex (including pregnancy), national origin, age, disability, or certain classifications based on genetic information, or any other characteristic protected by federal, state, or local laws, regulations, or ordinances.