Sales Consultant

About the role

Job Summary: The Sales Consultant is responsible for delivering exceptional customer service while driving sales performance through consultative selling, relationship building, and proactive business development.

About Kimbrell’s Furniture: At Kimbrell’s Furniture, our founder’s vision continues to guide everything we do: “Our passion is to improve the happiness and well-being of others through home furnishings.” This purpose shapes how we serve our customers, support our communities, and collaborate as a team every day. No matter your role, you are part of something bigger. Together, we create spaces that bring comfort, joy, and connection into people’s homes while building a supportive, values-driven workplace where individuals can grow, contribute, and thrive. If you’re looking for more than just a job—if you’re looking to make an impact—we invite you to be part of the Kimbrell’s team.

Responsibilities

• Deliver exceptional customer experiences by engaging customers in a professional, courteous, and consultative manner aligned with Kimbrell’s Sales Model
• Proactively drive business growth by generating store traffic and increasing sales through strategic social media engagement, community outreach, and local partnerships
• Build and maintain strong customer relationships to drive repeat business and referrals while representing the company brand
• Achieve established sales goals through proactive customer engagement, follow-up, and business development activities
• Promote products, financing options, and add-on solutions to maximize sales and overall transaction value
• Maintain current knowledge of product offerings, warranties, and promotions to support informed customer decisions
• Accurately complete sales documentation, quotes, and order details in compliance with company policies
• Process transactions (cash, credit, and installment sales) accurately and ensure proper handling of payments and receipts
• Maintain accountability for cash handling and resolve transaction discrepancies in collaboration with management
• Support showroom operations by maintaining a clean, organized, and visually appealing sales floor
• Assist with merchandising, product assembly, and furniture movement as needed
• Adhere to all company policies, procedures, and professional conduct expectations
• Perform other duties as assigned

Skills

• Strong customer service and relationship-building skills with a consultative sales approach
• Proven ability to meet or exceed sales goals with a high level of motivation and competitive drive
• Effective verbal and written communication skills, including professional phone etiquette
• Ability to influence purchasing decisions through product knowledge and solution-based selling
• Organizational skills with attention to detail in documentation and transaction processing
• Basic mathematical proficiency for calculating totals, pricing, and financing terms
• Ability to multitask, prioritize, and manage time effectively in a retail environment
• Strong problem-solving skills with the ability to resolve customer concerns promptly
• Ability to work both independently and collaboratively within a team
• Physical capability to lift, move, and arrange furniture (10–100+ pounds)
• Flexibility to work retail schedules, including weekends and extended hours

Qualifications

• High school diploma or equivalent preferred; equivalent combination of education and relevant sales or customer service experience will be considered
• Previous retail, sales, or customer service experience preferred
• Previous social media business building experience preferred
• Demonstrated ability to achieve sales targets and deliver strong customer experiences
• Basic computer skills and ability to learn point-of-sale and financing systems
• Ability to perform physical job requirements, including lifting and moving merchandise with or without accommodation
• Willingness to work a flexible retail schedule, including evenings, weekends, and holidays
• Bilingual (English-Spanish) ability may be a plus based on specific store staffing needs

Benefits

• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development