Sales Client Care Representative
Nucar Family of Dealerships · Westford, MA · 2 wk ago
On-siteSalesFull-time
About the role
Responsible for providing exceptional client care to sales clients, resolving issues, and enhancing customer satisfaction.
Responsibilities
- Handle client inquiries via phone and email
- Solve complex client issues efficiently
- Follow up with clients to ensure satisfaction
- Participate in regular training sessions
Requirements
- High school diploma or equivalent
- Excellent verbal and written communication skills
- Ability to work flexible hours including evenings and weekends
- Experience in customer service preferred
Qualifications
- Strong problem-solving skills
- Positive attitude and ability to handle challenging situations
- Proficient in Microsoft Office Suite
Skills
- Customer service skills
- Technical proficiency in CRM systems
- Effective time management
Benefits
- Competitive salary
- Paid time off
- Health insurance options
Pay
- $20-$25 per hour
Schedule
- Variable schedule to accommodate client needs
Resources
For more information, visit the company’s career page.