Customer Care Representative

Schedule

Sunday, 8:00 AM–4:30 PM; Monday–Thursday, 9:00 AM–5:30 PM.

Key Duties And Responsibilities

• Invoice and verify accounts accurately and in a timely manner
• Verify inbound receipts for accuracy
• Develop and maintain customer relationships in a professional manner
• Generate customer reports per customer request (i.e. weekly, monthly late/bill reports)
• Cookordinate availability of product and schedule for daily shifts with warehouse team
• Cookordinate with Operations on special client requests; expediting when necessary
• Serve as first point of contact to resolve customer issues
• Maintain and file documentation in organized and comprehensive way

Additional Duties And Responsibilities

• Partner with Inventory and Operations to research inventory discrepancies and misplacements

Minimum Requirements (knowledge, Skills, Abilities)

• High School diploma or GED may be required depending on facility
• Excellent verbal and written communication skills; English may be required
• Excellent organizational skills, including ability to multi-task and prioritize workload
• Proficient computer skills, including Microsoft Office Suite
• May be required to lift a minimum of 20 lbs./9 kgs.; weight may be more dependent upon facility

Why Lineage?

This is an excellent position to begin your career path within Lineage! Success in this role enables greater responsibilities and promotions!

Beyond that, you’ll help us grow and learn on our journey to be the very best employer in our industry. We’ll ask you for your opinion and ensure we do our part to keep you developing and engaged as we grow our business.

Working at Lineage is energizing and enjoyable. We value respect and care about our team members.

Benefits

• Safe, stable, reliable work environments
• Medical, dental, and basic life and disability insurance benefits
• 401k retirement plan
• Paid time off
• Annual bonus eligibility
• A minimum of 7 holidays throughout the calendar year