Sales Center Manager

About the role

The Sales Center Manager is an inspirational leader responsible for managing a customer-focused, growth-oriented, and profitable Horizon sales center. This position drives the Center's success, focusing on employee morale, customer service, and sales performance.

Responsibilities

• Ensures a safe environment.
• Hires, trains, and develops a highly engaged team motivated to win.
• Uses coaching and continuous feedback to develop team members to their highest career potential.
• Delivers world-class customer service to business owners who rely on us to succeed.
• Maintains customer service metrics and receives top-tier customer satisfaction scores.
• Efficiently and effectively handles customer issues.
• Manages the Center’s financials to the budget using the P&L (and other financial reports) to control expenses, increase margin, and grow sales.
• Drives the sales process to meet or exceed monthly and annual sales goals.
• Safeguards the Center’s operations by ensuring it meets company standards and KPIs, including inventory, facility, fleet, and warehouse management.
• Demonstrates entrepreneurial spirit by identifying competitive opportunities to expand the Center’s product lines, customer base, sales per customer, and market share.
• Controls shrink and operates within Company policies and procedures.
• Aids in collections and cash management.

Requirements

• 1-2 years of experience hiring and managing 2 or more employees.
• Experience in either the irrigation, landscape, or outdoor living industries.
• Flourishes in a fast-paced, customer-focused B2B environment.
• Excellent organization and communication skills.
• Better than average operational and sales skills.
• Strong business acumen especially with financials.
• Previous experience managing to a budget using a P&L.
• Strong computer and hand technology skills and the ability to learn and implement new programs and processes.
• Ability to frequently lift and move items that weigh up to 20 pounds and occasionally up to 75 pounds.
• Possess or ability to obtain forklift certification.
• High school diploma or GED.
• Must be 21 years or older to apply.

Preferred

• 3-5 years of experience in distribution or warehousing.
• Bilingual (English/Spanish) a plus.

Benefits

• Group medical, prescription, dental, vision, and life insurance.
• 401(k) with company match.
• Employee stock purchase program.
• Seasonal sales and rewards programs.
• Exclusive vendor discounts.

Pay

$70,305 - $75,000 plus annual bonus opportunities, company vehicle, benefits, and SO MUCH MORE!

Schedule

The position is considered "safety-sensitive" and includes tasks or duties which could affect the safety and health of the employee performing the tasks or others.

Qualifications

This position is considered "safety-sensitive" and includes tasks or duties which could affect the safety and health of the employee performing the tasks or others.