Sales Center Manager

Duties and Responsibilities

• Monitor inventory stock levels and merchandising of showroom.
• Manage inventory to ensure minimal loss throughout the year.
• Recruit, hire, train and develop new associates in compliance with labor laws and company policy.
• Manage workforce including Warehouse, Shipping/Receiving, Delivery, Fleet Drivers, Showroom, Counter Sales and Sales personnel.
• Promote safety awareness ensuring associates are employing safe practices at all times.
• Effectively manage the branch P&L.
• Holds self and others accountable for delivering exceptional customer experience while addressing customer needs and concerns in a timely manner.
• Analyze and measure business trends, while working with local sales personnel and regional leadership to develop strategies for increased store traffic.
• Cook up sales center training and company/center events.
• Perform other duties as assigned.

Required Qualifications

• 2-4 years of operational experience with retail or wholesale industry.
• Proven leadership, coaching/mentoring and team oriented mindset along with effective delegation of duties.
• Demonstrated ability to grow sales in a retail environment.
• Experience analyzing and using customer, market or competitor data to make informed decisions.
• Ability to build and maintain positive relationships with customers, vendors and employees.
• Experience leading a team of employees towards achieving company goals.
• Computer literacy with proficiency with MS office applications.
• Capable of working in a fast paced environment with ability to multi-task on different levels.

Preferred Qualifications

• Experience within the HVAC industry with proficiency in air conditioning, heating and ventilation equipment at the distribution level.
• Experience working with contractors.
• Prior leadership roles with P&L responsibility.
• Proven success in sales, operations, purchasing, and warehouse/inventory management.
• Mechanical or technical background.

Work Schedule

Mon-Fri, with occasional Saturdays during the season. Requires morning, afternoon, and early evening availability. Must be available to work weekends for annual companywide physical inventory.

Physical Demands

Constant Operating a motor vehicle
Occasional Operating a commercial vehicle
Occasional Operating warehouse equipment, forklift, baseloid lift etc
Occasional Desk Work/Computer use/Telephone use
Occasional Reaching or working above shoulder
Occasional Walking
Occasional Standing
Occasional Sitting
Occasional Repeated Bending
Occasional Climbing
Occasional Driving
Occasional Visiting customers
Constant Driving
Occasional Using telephone
Occasional Using computer
Occasional Using desk work

EEO Statement

We are an Equal Opportunity Employer and do not discriminate on the basis of age, color , race, religion, disability, sex, or national origin. We support a diverse and inclusive workplace, where we employ, retain, terminate, and otherwise treat all employees and job applicants on the basis of merit, qualifications and competence.