Sales Associate Key

Talbots is a leading omni-channel specialty retailer of women's clothing, shoes and accessories. Established in 1947, we are known for modern classic style that's both timeless and timely, fine quality craftsmanship and gracious service. We hire individuals who bring new ideas, understand smart risk-taking, and enhance our thriving culture. Our commitment is to offer modern classic style for every body type through a full range of sizes, inclusive to every woman.

About the role

This position is based in Store 00262 in Cranston, RI, and is regular part-time.

What we offer

• Growth opportunities with tools to advance beyond this position
• Incentive opportunities
• Comprehensive benefits packages for full-time and eligible part-time employees
• Generous merchandise discount: 50%, 60% & 70% off Talbots and Haven Well Within
• Referral Incentive Program
• Discounts on travel, shopping, concerts, and more

Values

• We Win as a team and are dedicated to ensuring and applauding each other’s success.
• We Encourage creativity, innovation, and smart risk-taking.
• We are Committed to building relationships with our customers and associates by knowing, serving, and delighting them.
• We Act with integrity, transparency, candor, and respect.
• We Respect, honor, and value diversity and are invested in cultivating a dynamic and inclusive culture.
• We Embrace community by bringing positive change to those we live and work with.

Who you are

• Capable of creating a selling culture where all associates align around customer needs
• Possesses a customer-centric mentality and understands the importance of exceptional customer experiences
• Driven to create, build, and cultivate relationships
• Ambitious and passionate about achieving goals individually and as part of a team
• Passionate about selling and maximizes all in-store traffic
• Demonstrates excellent verbal communication skills and high integrity
• Able to work cooperatively in a diverse environment
• Comfortable climbing ladders, moving regularly, and standing for extended periods
• Able to bend, reach, stretch, and lift/carry at least 40 lbs
• Technologically adept with POS, computer, iPad, and handheld systems
• Flexible availability based on business needs, including evenings, weekends, and holidays

Responsibilities

• Provide exceptional customer service that promotes product and builds brand relationships
• Assist the management team in building store business
• Serve multiple customers simultaneously and handle projects efficiently
• Stay aware of fashion trends and new arrivals, including product knowledge about fit, color, and fashion
• Use fashion expertise to create outfits and suggest items to meet customer needs
• Maintain positive working relationships to support a productive environment
• Communicate store information, brand initiatives, and discrepancies to management
• Achieve sales and service metrics in key measurable areas, including Talbots Classic Awards
• Maximize individual performance through learning opportunities and feedback
• Support operational excellence, including inventory management, order fulfillment, recalls, recovery, replenishment, and re-ticketing
• Plan and prioritize tasks to meet customer and business needs
• Lead or supervise others, including opening or closing the store
• Understand customer needs and wants through intentional conversation