Sales Associate Key

Talbots is a leading omni-channel specialty retailer of women's clothing, shoes, and accessories. Established in 1947, we are known for modern classic style that's both timeless and timely, fine quality craftsmanship, and gracious service. We hire individuals who bring new ideas, understand smart risk-taking, and enhance our thriving culture. With a commitment to offer modern classic style for every body type, through a full range of sizes, we are inclusive to every woman.

About the role

This position is based in Store 00458, Myrtle Beach, SC. It is a regular part-time role.

Responsibilities

• Provide an exceptional and meaningful customer service experience that promotes the product and builds brand relationships.
• Take an active role in assisting the management team to build store business.
• Service multiple customers at a time, multi-task, and handle projects simultaneously.
• Stay aware of fashion trends and seek information about new arrivals, including product knowledge about fit, color, and fashion.
• Use product knowledge and fashion expertise to create outfits for customers and suggest items to match their needs.
• Develop and maintain positive working relationships that support a productive work environment.
• Proactively communicate store information, brand initiatives, discrepancies, and other pertinent information to management to enhance the customer experience.
• Achieve sales and service metrics in key measurable areas, including Talbots Classic Awards.
• Maximize individual performance by participating in learning opportunities, accepting direction, coaching, and feedback.
• Support all areas of operational excellence, including managing inventory according to policies and procedures (e.g., filling orders, recalls, recovery, replenishment, re-tickets).
• Plan and prioritize tasks and responsibilities to meet the needs of the customer and business.
• Lead or supervise others on occasion, including opening or closing the store.
• Understand customer needs and wants through intentional conversation.

Requirements

• Capable of creating a selling culture where all associates align around the needs of customers.
• Customer-centric mentality with a focus on creating exceptional customer experiences.
• Driven to create, build, and cultivate relationships.
• Strong ambition and passion for achieving goals, both individually and as part of a team.
• Passionate about selling and maximizing all in-store traffic.
• Excellent verbal communication skills and high level of integrity.
• Able to work cooperatively in a diverse work environment.
• Comfortable climbing ladders, moving regularly, and standing for extended periods.
• Able to bend, reach, stretch for products, and lift, carry, and move at least 40 lbs.
• Technological aptitude to navigate POS, computer, iPad, and handheld systems.
• Flexible availability based on business needs, including evenings, weekends, and holidays.

Benefits

• Comprehensive benefits packages for full-time and eligible part-time employees. Learn more.
• Generous merchandise discount: 50%, 60%, and 70% off Talbots and Haven Well Within.
• Referral Incentive Program.
• Discounts on travel, shopping, concerts, and more.
• Incentive opportunities and tools for professional growth.